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Old 12-06-2015
Pnw507's Avatar
Pnw507 Pnw507 is offline
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Default Buyer left Neg 2 days after purchase! Worth to call in to remove?

Sold an item and shipped next day. Handling time in ad was 2-days. Buyer contacted me on the second day wanting to cancel order after I already shipped it. I declined the Return request as it was already in the mail. Informed buyer it was already shipped. In hindsight I should have just hit the accept button upon item being returned.

Buyer was upset by this and leaves a neg on day 2.

I did not upload tracking or mark "shipped" as I drop ship and am not able to get tracking same day from my supplier. Yes, I know not ideal.

I will be calling the buyer and also uploading tracking to Ebay proving I shipped the day after. My questions is should I call Ebay on this one to try and get it removed? I only have 10 feedback total on account and not I am at 90% and I have not sold a thing since my rating dropped. I looked up his feedback left for sellers and whad ya know he has left 15 negs in the past 6 months!

Thoughts?

Last edited by Pnw507; 12-06-2015 at 03:19 AM.
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