Buyer left Neg 2 days after purchase! Worth to call in to remove?

[Pnw507]

Sold an item and shipped next day. Handling time in ad was 2-days. Buyer contacted me on the second day wanting to cancel order after I already shipped it. I declined the Return request as it was already in the mail. Informed buyer it was already shipped. In hindsight I should have just hit the accept button upon item being returned.

Buyer was upset by this and leaves a neg on day 2.

I did not upload tracking or mark "shipped" as I drop ship and am not able to get tracking same day from my supplier. Yes, I know not ideal.

I will be calling the buyer and also uploading tracking to Ebay proving I shipped the day after. My questions is should I call Ebay on this one to try and get it removed? I only have 10 feedback total on account and not I am at 90% and I have not sold a thing since my rating dropped. I looked up his feedback left for sellers and whad ya know he has left 15 negs in the past 6 months!

Thoughts?

[chao8378]

I think u should make the first move and contact ebay telling the whole story, they probably say no action has been done so just wait and see. by the time you got limited, you can call back again and tell them u already contacted ebay when issue happened and ask them to check the comments. ebay like people who is co-operative, ur action is reasonable and ebay should be on ur side, u should be fine.

[MM78]

What you have there is a scammer. He waited for the item to ship then cancels the sale, so he gets his cash and item but since you said no....he just gave you a negative. Contact EBay and make sure to point out that he wanted to cancel the sale after u shipped. Your downfall here is the tracking issue.

[muzzie]

Upload tracking, and contact EB, they will help you.

[ebabe]

Iv had 5 unfair negs and 3 neutrals removed by ebay over the last 18 months. So yeah, wont hurt to try. 5+ years ago it was a different story. But their feedback removal policy has changed.