help with amazon account/email - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 12-12-2015
Junior Member
 
Join Date: Jan 2014
Posts: 75
Thanks: 0
Thanked 2 Times in 1 Post
Activity: 0%
Longevity: 59%
iTrader: (0)
Default help with amazon account/email

I received this email today:

Hello,

We have decided that you may sell on Amazon.com while we review your account. A reserve equal to your gross sales amount for the preceding 90 days will apply while your account is under review. Based on your order volume, the amount of the reserve may change daily.

When your account balance exceeds this reserve amount, you will be able to transfer funds based on your settlement schedule. You can view the details on the Payments page in the Reports section of Seller Central (https://sellercentral.amazon.com/gp/...t-summary.html).

Please continue to ship orders and only list items that you can send by the expected ship date.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

We will send you an email when our review is complete.

Sincerely,

Seller Performance Team
Amazon.com





should i respond? how should i respond? my metrics are very good im not sure what the issues is. I did get a email a few days ago from amazon saying they removed my listings for hoverboards BUT the listings they removed were not actual hoverboards, it was the case you carry them in. they asked me to provide information on the battery and charger as to it being safe but of course i couldn't because it was just cases. NOW i did have some actual hoverboards listed a few weeks before this but i removed them way before this even happening because i had inventory issues. any information would be very helpful, ty
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-12-2015
Junior Member
 
Join Date: Mar 2012
Posts: 42
Thanks: 2
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 69%
iTrader: (0)
Default Re: help with amazon account/email

I've received the same email from seller-performance. Perfect feedback,metrics are excellent. Over $1.5M in gross sales. All invoices/suppliers have been verified etc.

That's until we listed the "hoverboards". All hoverboards are banned from Amazon until documentations have been provided. Not a single ASIN is listed.

If anyone can verify that this review is related to the hoverboard and or sales increase for the holiday season. I will gladly appreciate any advice/opinion.
Reply With Quote
  #3  
Old 12-12-2015
Junior Member
Threadstarter  
 
Join Date: Jan 2014
Posts: 75
Thanks: 0
Thanked 2 Times in 1 Post
Activity: 0%
Longevity: 59%
iTrader: (0)
Default Re: help with amazon account/email

it has to be from them. my cases had hoverboard in title so they probably didnt even look at it just took it down and put me under review.
Reply With Quote
  #4  
Old 12-12-2015
Junior Member
Threadstarter  
 
Join Date: Jan 2014
Posts: 75
Thanks: 0
Thanked 2 Times in 1 Post
Activity: 0%
Longevity: 59%
iTrader: (0)
Default Re: help with amazon account/email

im not sure if i should keep selling or not i am afraid they will keep my money. the money i have now is on hold.
Reply With Quote
  #5  
Old 12-13-2015
Senior Member
 
Join Date: Jun 2010
Posts: 2,656
Thanks: 25
Thanked 401 Times in 337 Posts
Activity: 0%
Longevity: 80%
iTrader: (0)
Default Re: help with amazon account/email

theres an article about how amazon pulled hover boards for safety reasons. a lot of sellers selling those chinese crap that has caught on fire and hurting ppl. The real hover boards and meets USA safety standards and really expensive
Reply With Quote
  #6  
Old 12-13-2015
vela1987's Avatar
Subscribed [VIP]
 
Join Date: Jul 2013
Posts: 215
Thanks: 17
Thanked 26 Times in 20 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default Re: help with amazon account/email

Dont sell it ! its an unwise idea , im sure your account will be suspended


Amazon is pulling hoverboards from its store pending safety review | The Verge
Reply With Quote
  #7  
Old 12-13-2015
Junior Member
 
Join Date: Dec 2012
Posts: 292
Thanks: 24
Thanked 36 Times in 33 Posts
Activity: 0%
Longevity: 65%
iTrader: (0)
Default Re: help with amazon account/email

90 days... insane.
Reply With Quote
  #8  
Old 12-13-2015
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: help with amazon account/email



/nostalgic I had to reference the movie - sorry. Canadian legendary actor as well.

Reply With Quote
  #9  
Old 12-14-2015
jeffweico's Avatar
Executive [VIP]
 
Join Date: Mar 2010
Posts: 7,217
Thanks: 895
Thanked 4,069 Times in 2,169 Posts
Activity: 0%
Longevity: 81%
iTrader: (12)
Default Re: help with amazon account/email

This isn't about safety. It is about patent lawsuits. Amazon is afraid of being held liable if one of these lawsuits results in a patent infringement judgment.

Here is an article in USA Today covering the patent lawsuits:

Scooter giant Razor sues Swagway over hoverboard patent

And here is an article at Ecommercebytes.com describing Amazon's actions:

Will Amazon Hoverboard Crackdown Be a Boon to eBay?
Reply With Quote
  #10  
Old 12-14-2015
Junior Member
 
Join Date: Mar 2012
Posts: 42
Thanks: 2
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 69%
iTrader: (0)
Default Re: help with amazon account/email

Quote:
Originally Posted by jeffweico View Post
This isn't about safety. It is about patent lawsuits. Amazon is afraid of being held liable if one of these lawsuits results in a patent infringement judgment.

Here is an article in USA Today covering the patent lawsuits:

Scooter giant Razor sues Swagway over hoverboard patent

And here is an article at Ecommercebytes.com describing Amazon's actions:

Will Amazon Hoverboard Crackdown Be a Boon to eBay?
Jeff, Are we required to provide the documentations requested by Amazon in-order to pass the review/not get suspended? We mostly sell in the "Electronics Category". As We no longer have any stock of the "hoverboards" and or don't have any plans to sell them in the future. This was only a "trial run" for us to test the market.
Reply With Quote
  #11  
Old 12-14-2015
Senior Member
 
Join Date: Jul 2014
Posts: 904
Thanks: 141
Thanked 306 Times in 204 Posts
Activity: 0%
Longevity: 56%
iTrader: (0)
Default Re: help with amazon account/email

Segway (the original 'hoverboard' maker) was bought by a chinese company. Theirs are the standard price as the other 'chinese crap'
Ninebot they're called, buy from them and they'll give you all the certificates you need
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Email issue on Multi Amazon Stealth Account matthewliang Amazon X 2 04-11-2015 02:23 AM
Received email from Amazon; ''Selling on Amazon'' verify helpmelol Amazon X 5 06-19-2014 02:29 AM
Amazon Sent Me This Email StubsKing Amazon 9 11-21-2013 12:08 AM
Need Help with this Amazon Email eternity4u Amazon 12 02-25-2013 08:45 PM
anybody get this email from amazon? nobody999 Amazon X 3 10-05-2012 12:10 PM


Aspkin Group

All times are GMT -5. The time now is 06:58 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58