Listing removed, any advice please!?

[teddy241060]

Hello,

We have removed listings from our site for the following item because we have received buyer complaints regarding the items sold against this ASIN. Your listing will remain inactive until we can work with you to resolve the concern.

ASIN(s): 2 listings

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify buyer complaints regarding the condition, description and authenticity of products.
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can anyone shed some light on this as I and other seller where selling on a product as used and refurbished, and it seems we where all removed?

thanks in advance guys