Re: Amazon Product Reviews
Make your customer service unbelievable so they feel like they owe it to you to leave a good review. Also, make yourself out to be a "small family run company" or you are a "college student starting a company", nobody cares about reviews for a big company but they want to help out the little guy.
As mentioned, feedback genius. Set it up to send 3 email's.
#1 I see your product has shipped...introduce your "family run company"...if you have any problem at all do not hesitate to contact us...etc.
#2 Send it 2 days after delivery. You should have received your product by now, we hope your are using it and having a great experience. Here are a few tips for using it, recipes, how to clean etc. If you have absolutely any questions or are not satisfied for any reason please let us know. We are a "small family run business" and are always looking for ways to improve our product and services.
#3 Sent a week after delivery. We hope you are loving your new widget. We stand by our product and want to make sure you are fully satisfied. If you are happy we would really appreciate your honest feedback, it is so important for a small business like ours which is trying to make a name for itself on Amazon.
Some people will leave a positive feedback for your customer service even if they don't like the product. You are not asking for positive feedback or offering a bribe for positive feedback, just asking for a honest review.
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