Here is the situation I sold an item on my stealth Etsy account with my paypal attached to it. Then the buyer messages me through Etsy saying the item got damaged by his little brother I offered a replacement at no cost to him and sent it. Then a couple of weeks later he files a chargeback with his credit card company. I called paypal the rep told me if the buyer had filed the chargeback with paypal he would've lost it %100. So now i'm out of 2 items and money and on top of that paypal charged me $20 chargeback fee. Is anything I can do now ? file a police report or something ?
Thanks
The complete step-by-step guide to get back to selling today!
File a police report. Its free and paypal may just give you your money back and ban the buyer.
Looks like i will only get the money back if the buyer credit card company sides with me paypal rep from paypal told me that. So how to make it happen
Thanks