Buyer trying to scam me on paypal

[Yng.Strategist]

Hey how is it going, i need help this buyer is trying to scam me from ebay, he bought shoes from me and claimed that he never received them although the tracking showed it was delivered, he open a case on ebay and the case was closed in my favor, than he opened a claim on paypal saying the item was not as described, and paypal closed the case in my favor, now he is trying to make a charge back with his card issuer and paypal has informed me and told me to submit additional information so they can help dispute this charge back, what additional info should I say to paypal???? help please and thank you

[yotano211]

just load the tracking info, thats its.

[yankee]

Same as your other thread. Just enter the tracking info. Nothing more to it. Just follow the directions on paypal.

[golferman]

Originally Posted by Yng.Strategist

Hey how is it going, i need help this buyer is trying to scam me from ebay, he bought shoes from me and claimed that he never received them although the tracking showed it was delivered, he open a case on ebay and the case was closed in my favor, than he opened a claim on paypal saying the item was not as described, and paypal closed the case in my favor, now he is trying to make a charge back with his card issuer and paypal has informed me and told me to submit additional information so they can help dispute this charge back, what additional info should I say to paypal???? help please and thank you

Paypal will cover you from chargebacks as long as you have tracking and the item was shipped out in time. Might of fact if you call paypal right now they will release your money. They done that before with me since they already know I'm covered

[slokor]

When you submit the tracking info also mention n the notes the ebay case number and the paypal case number that were both closed in your favor. That will show the pattern that this guy is following in his scam attempt.

[Yng.Strategist]

thank you all you guys are great