Suspended on eBay DE - Provide Invoices
Hello,
Ive been a member of eBay for many years, recently I sold a couple shoes (value 180 euro per pair). My eBay then got frozen and they are saying to provide receipts and ownership proof. So now most receipts I already sent with the shoes to the customers and some shoes didnt have receipts as online shops dont give out receipts. Ive sent everything to ebay, including order confirmations, delivery proof, even some receipts for some shoes but they keep rejecting everything. I am now stuck and dont know what to do. How can I prove to them that the shoes are mine and they have been delivered to me and i paid for them? I even showed them bank statements
Also, is it a problem if the receipts show a different first name to mine but same surname (ordered under my bros name)
i would appreciate any help as this is getting quite frustrating.
Thanks
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