Quote:
Originally Posted by jayne dunn I feel really sad about that. I guess you might sell custom wedding dresses something like custom items? ebay is not a really good place to do start some kind of business. Don't give a hope on them |
I sell custom items on ebay and it's a great place to sell them but you have
to keep your customers updated as soon as you see you are going to have a delay.
Most are great and will wait. It's when they don't hear from you that they panic.
HarleyGirl
You will be fine. Contact the buyers who you haven't shipped their items.
Ask if they still want it. Tell them you are sorry about the delay and you had
some family responsibilities that prevented you from delivering on time but
things are all better now and you are ready to ship asap. If they still want
the item, get it done and shipped out. You can upload tracking to paypal
during a dispute and paypal allows 7 days for the tracking to show it in transit.
This gives you a little more time to get things done and out. The cases will
be closed when delivered and the money will go back into your account.
For the ones that the people do not want the item, just bite the bullet and move
on to other orders. Use their materials to make someone else's projects.
You will eventually catch back up. You can pay paypal off when you can.
They won't do anything to you for a while.
Ebay, you need to pay off asap or they will shut your account down. You don't
want to loose that account. private message me if you want to talk further about it.
I think you will be ok. You just need to get in contact with the customers first
and see where you are on who wants refunds and who will wait.