PayPal was fine until I tried to buy something

msjaezz90 · #1 11-18-2016

My PayPal account which is fully verified business account (instant bank verification, debit card and phone number)... It had a balance from an eBay sale sitting in there for a few days. I decided to buy something from Walmart and bam.. Immediately limited requesting supplier information, proof of address etc... Says the limitation is medium risk. What is going on with PayPal right now? Are they blocking all payments? The account is 32 days old, payment was received 6 days ago, tried to make purchase today..

slokor · #2 11-18-2016

That's a rather new paypal account and a pretty speedy timeframe to be making a purchase after your first sale. You have not established trust with paypal yet. Far from it it would appear.
What was the item you were selling? if it was a higher risk item then you have your answer right there.

rsot · #3 11-18-2016

Instant bank verification with which bank OP?

msjaezz90 · #4 11-18-2016

Quote:

Originally Posted by rsot

Instant bank verification with which bank OP?

Regions Bank

msjaezz90 · #5 11-18-2016

Quote:

Originally Posted by slokor

That's a rather new paypal account and a pretty speedy timeframe to be making a purchase after your first sale. You have not established trust with paypal yet. Far from it it would appear.
What was the item you were selling? if it was a higher risk item then you have your answer right there.

Thank you for replying. I eventually contacted them and they claim the system is blocking a lot of payments this week. They said technical is working to resolve it and that they were placing my account on that list to be "fixed". We shall see if this is true.

slokor · #6 11-18-2016

Dont believe a word the 'monkeys' at paypal costumer service tell you. They know less than we do and they work there.

empirestate · #7 11-18-2016

Quote:

Originally Posted by slokor

Dont believe a word the 'monkeys' at paypal costumer service tell you. They know less than we do and they work there.

I agree, we cannot blame them though because Paypal is a bureaucracy. Only he people on top get to know the important stuff.

GreenBean · #8 11-18-2016

Quote:

Originally Posted by empirestate

Only the people on top get to know the important stuff.

What is wrong with that?

Now you have Trump, it will be the new way.

LOL.

rsot · #9 11-18-2016

Quote:

Originally Posted by msjaezz90

Thank you for replying. I eventually contacted them and they claim the system is blocking a lot of payments this week. They said technical is working to resolve it and that they were placing my account on that list to be "fixed". We shall see if this is true.

Can only hope - follow-up here with new developments on your account.

What other ppl say about paypal is sadly quite true :(

rollzroidz · #10 11-19-2016

Are you on a new user on your computer with your VPN or Fresh IP on when you make that Walmart purchase?

A lot of times what happens is: people don't turn on all stealth security settings when making a purchase on a 3rd party site like walmart because technically they're not signing into Paypal, but the minute you process the order via Paypal it will transfer you to their (paypal) login, so if you're not careful it will link to a previous suspended account just like that.

NewYork · #11 11-19-2016

Quote:

Originally Posted by rollzroidz

Are you on a new user on your computer with your VPN or Fresh IP on when you make that Walmart purchase?

A lot of times what happens is: people don't turn on all stealth security settings when making a purchase on a 3rd party site like walmart because technically they're not signing into Paypal, but the minute you process the order via Paypal it will transfer you to their (paypal) login, so if you're not careful it will link to a previous suspended account just like that.

OMG....YES! It's oversights like this that cost me so much time and effort before I caught on. YES, well said.