Re: Return process for eBay???
I think if you guys already agreed upon the partial refund in the return case, you can go ahead and click refund buyer and it should be for that partial refund amount.
If that isn't the case, definitely DO NOT just refund from PayPal. I've heard of horror stories where sellers end up getting screwed doing it that way if the eBay rep can't put two and two together. They will sometimes refund again for you, essentially double charging you and at that point it may be counted as a defect since eBay technically stepped in. I would call eBay (if that's an option for you) and see what they recommend, or I would refund from within the return case if you'd already selected "offer partial refund amount" and the buyer had accepted.
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