Return to sender - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 12-22-2016
Junior Member
 
Join Date: Dec 2014
Posts: 123
Thanks: 0
Thanked 10 Times in 8 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Return to sender

Does anyone know the official policy on return to sender for people who provide incorrect addresses? I have a guy who bought something, it's coming back RTS. He claims he has stuff delivered to him all the time at that address. I haven't received it back yet and I always assumed unless I get the package back we don't refund until that happens.

Well he's saying he will open a case now and Ebay will refund him.

I've googled everything but can't find anything from Ebay.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-22-2016
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,302
Thanks: 1,110
Thanked 4,934 Times in 3,399 Posts
Activity: 0%
Longevity: 78%
iTrader: (4)
Default Re: Return to sender

Well, the item is being sent back, once the item arrives you need to refund them....otherwise Ebay will do it for you, seems straight forward.
Reply With Quote
  #3  
Old 12-22-2016
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,590
Thanks: 503
Thanked 1,484 Times in 1,192 Posts
Activity: 0%
Longevity: 91%
iTrader: (7)
Default Re: Return to sender

which is it - a wrong address or is it a non-existant address?

did he admit it is wrong address on messages? or did you look it up and there is something wrong with it?

how do you know it is coming back - so the item was not received and you assume it is coming back? Isnt it held at the post office initially?
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #4  
Old 12-22-2016
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 123
Thanks: 0
Thanked 10 Times in 8 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Return to sender

Quote:
Originally Posted by MM78 View Post
Well, the item is being sent back, once the item arrives you need to refund them....otherwise Ebay will do it for you, seems straight forward.
That's not what I said. He wants a refund before the item even comes back to me. There doesn't seem to be any information on Ebay about what happens when items are returned to sender.
Reply With Quote
  #5  
Old 12-22-2016
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 123
Thanks: 0
Thanked 10 Times in 8 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Return to sender

Quote:
Originally Posted by oompaloompa View Post
which is it - a wrong address or is it a non-existant address?

did he admit it is wrong address on messages? or did you look it up and there is something wrong with it?

how do you know it is coming back - so the item was not received and you assume it is coming back? Isnt it held at the post office initially?
The tracking says return to sender. It's a business address and I googled it and it's legit. I even provided the guy with a screenshot of the purchased label and he said it's correct. It seems the mail person didn't deliver it and put it as undeliverable as addressed. He wants a refund because he didn't get it and I have yet to receive it back.
Reply With Quote
  #6  
Old 12-22-2016
Bunneh's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 4,691
Thanks: 672
Thanked 1,096 Times in 824 Posts
Activity: 0%
Longevity: 72%
iTrader: (25)
Default Re: Return to sender

If its a business address, did you put the business name AND a persons name on the address?

Because depending on how large the company is, someone who 'signs' for it may not know the person or if it has no persons name on the package can refuse the delivery.
Reply With Quote
  #7  
Old 12-22-2016
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 123
Thanks: 0
Thanked 10 Times in 8 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default Re: Return to sender

Quote:
Originally Posted by Bunneh View Post
If its a business address, did you put the business name AND a persons name on the address?

Because depending on how large the company is, someone who 'signs' for it may not know the person or if it has no persons name on the package can refuse the delivery.

Well it's a law office in the guys name. Looking at his feedback he leaves numerous negatives for a ton of stuff.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
USPS..Packaged Scanned "Return To Sender". NEED HELP FAST PLEASE wtfebay eBay Discussion! 24 08-11-2016 07:57 PM
Getting my first "return to sender"... user3657 Amazon 5 03-02-2014 03:12 PM
Buyer return after 2 months (Returned to sender) JRaynor101 Subscriber Discussions 2 01-27-2014 03:09 PM
What info does buyer/sender see? pod Payment Gateways 4 08-12-2010 10:49 AM
Not as Described claim - what if I Return to Sender?? Caseywan PayPal Talk 4 01-02-2010 10:57 AM


Aspkin Group

All times are GMT -5. The time now is 05:36 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58