One account suspended, get unlock

[tynatwine]

Hello everyone,

I have one main account on my real name and everything, verified with identity card.

I asked for increasing selling limits and the answer was no because I have another account created with my name but other shipping address and name for it who is suspended. I tried on the suspended account to put something on sale and after 2 weeks with no sales I got suspended. So they told me I need to resolve this suspended account before to increase this main account selling limits, I mean to call them.

Now, How can I explain the different address? Can I told them I tried to do drop shipping? I don't know...

[oompaloompa]

you can explain what you like, but the issue is that you have a suspended account and have been linked, so no amount of explaining on addresses is going to work.

what is the problem with the suspended account, and can that be resolved?

[rookprop]

Im surprised they didnt suspend both accounts. Tell them its NOT YOU if youd like. More than one person with the same name. Worth a shot

[likefrasers]

Originally Posted by rookprop

Im surprised they didnt suspend both accounts. Tell them its NOT YOU if youd like. More than one person with the same name. Worth a shot

That won't work, ebay is not stupid, OP must have logged in both accounts with same IP.