Question about an eBay case..
"The buyer is still waiting to receive their item and wants to hear back from you. You have until Feb. 16 to reply to the buyer. If you can, let the buyer know where the item is."
To build feedback on a new accounts, I sell stuff ranging from 50 cents to a dollar. I usually ship it out through media mail, which doesn't come with a tracking number. A buyer bought something and opened a case a week later due to not receiving it. Right after he opened the case, he sent me a message saying he just got the package. He hasn't closed the case and isn't responding to my message. When do eBay cases close on their own? The case says I have until the 16th to respond to the seller, it is now the 17th?
I'm used to selling on Amazon, I'm worried about this happening with more expensive items.
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