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02-21-2017
| Junior Member | | Join Date: Feb 2017
Posts: 6
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Activity: 0% Longevity: 41% | | PayPal "Sorry,but we need more information.Please withdraw money on our Classic site"
Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks.
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02-23-2017
| | Senior Member | | Join Date: Nov 2016
Posts: 120
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Activity: 0% Longevity: 42% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Call them and tell them about the glitch
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02-23-2017
| | Executive [VIP] | | Join Date: Sep 2010
Posts: 14,302
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Activity: 0% Longevity: 79% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
What Country is the PayPal in? and, if it's in another Country, what are you using as far as internet connection goes to get online?
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02-24-2017
| Junior Member
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Activity: 0% Longevity: 41% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by MM78 What Country is the PayPal in? and, if it's in another Country, what are you using as far as internet connection goes to get online? | Country paypal USA. I use VPN Strong, to change the my ip. Maybe problem is the VPN ?
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02-24-2017
| | Executive [VIP] | | Join Date: Sep 2011
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Activity: 0% Longevity: 72% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
strongVpn is already blacklisted... its almost as bad as using hide my ass.
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02-24-2017
| | Executive [VIP] | | Join Date: Apr 2013
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Activity: 27% Longevity: 63% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by Max_m Country paypal USA. I use VPN Strong, to change the my ip. Maybe problem is the VPN ? | I would put money on the VPN being the issue
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02-24-2017
| Senior Member | | Join Date: Mar 2013
Posts: 723
Thanks: 446
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Activity: 0% Longevity: 64% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by Max_m Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks. | I got the same thing recently on my UK accounts - on about 2 or 3 of them.
My only suggestion for the moment is to wait a few days and try again.
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02-24-2017
| Senior Member | | Join Date: Mar 2013
Posts: 723
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Activity: 0% Longevity: 64% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by JamesNorth101 I would put money on the VPN being the issue | Its not the VPN.
I am in UK and not using VPNs.
I do know that StrongVPN is used and abused but I am not on any VPN or stuff like that and I got that error
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02-24-2017
| Senior Member | | Join Date: Mar 2013
Posts: 723
Thanks: 446
Thanked 193 Times in 142 Posts
Activity: 0% Longevity: 64% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by alin Call them and tell them about the glitch | Not worth calling them mate.
They a bunch of buffoons man.
They got glitches in their own heads so they cant fix any glitches.
Calling them causes a manual review on ones account so if one does not mind that then call them by all means XxX
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02-24-2017
| Junior Member
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Activity: 0% Longevity: 41% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by easy.bake.oven I got the same thing recently on my UK accounts - on about 2 or 3 of them.
My only suggestion for the moment is to wait a few days and try again. | I'm trying more 20 days
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02-24-2017
| | Executive [VIP] | | Join Date: Apr 2013
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Activity: 27% Longevity: 63% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
It may well be at that stage worth opening a support ticket with them via PayPal messages
You can also try clearing out your cookies, although that in itself can lead to other issues as well
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02-24-2017
| | Junior Member | | Join Date: Jan 2017
Posts: 62
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Activity: 0% Longevity: 42% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
No need to call. I have resolved several PayPal issues using the message center. Just send them a message and a rep will reply. It may take 24Hrs but way less risky.
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02-24-2017
| Senior Member | | Join Date: Nov 2013
Posts: 518
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Activity: 0% Longevity: 60% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
I have the same issue. All of the sudden, can not withdraw, it leads me to the classic site, but after that it just stuck there not moving anymore.
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02-24-2017
| | Junior Member | | Join Date: Nov 2016
Posts: 91
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Activity: 0% Longevity: 42% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by Max_m Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks. | If your bank is Payoneer, that is the problem. Obviously you can add it to confirm your account but you cannot not withdraw to it. Particularly in US. (Not sure of other regions nut it sure seem like it.) Nor can you add it to use as a payment method.
Last edited by BleepBloop; 02-24-2017 at 12:25 PM.
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02-25-2017
| Senior Member | | Join Date: Nov 2013
Posts: 518
Thanks: 85
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Activity: 0% Longevity: 60% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Update, the problem seems ok now, just withdraw 60$.
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02-27-2017
| Senior Member | | Join Date: Nov 2013
Posts: 518
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Activity: 0% Longevity: 60% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
It's really strange, to withdraw 60$ has no issue, but when I tried to withdraw more than that, the "sorry need more information" just pops out.
Not sure if someone else has the same issue?
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02-27-2017
| | Executive [VIP] | | Join Date: Sep 2010
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Activity: 0% Longevity: 79% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by likefrasers It's really strange, to withdraw 60$ has no issue, but when I tried to withdraw more than that, the "sorry need more information" just pops out.
Not sure if someone else has the same issue? | Which bank are you using? Also does PayPal try to confirm your phone when it sends you to the classic site?
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02-27-2017
| Junior Member
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Activity: 0% Longevity: 41% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by BleepBloop If your bank is Payoneer, that is the problem. Obviously you can add it to confirm your account but you cannot not withdraw to it. Particularly in US. (Not sure of other regions nut it sure seem like it.) Nor can you add it to use as a payment method. | Payoneer not working US PayPal account ?
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02-27-2017
| | Executive [VIP] | | Join Date: Sep 2010
Posts: 14,302
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Activity: 0% Longevity: 79% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by Max_m Payoneer not working US PayPal account ? | Payoneer does not work for US PayPal.
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02-27-2017
| Junior Member
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Activity: 0% Longevity: 41% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by MM78 Payoneer does not work for US PayPal. | How withdraw money stealth paypal account not resident USA?
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02-27-2017
| Senior Member | | Join Date: Nov 2013
Posts: 518
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Activity: 0% Longevity: 60% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by MM78 Which bank are you using? Also does PayPal try to confirm your phone when it sends you to the classic site? | BOA
No, they don't ask me to confirm my phone.
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02-27-2017
| | Executive [VIP] | | Join Date: Sep 2010
Posts: 14,302
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Activity: 0% Longevity: 79% | | Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s Quote:
Originally Posted by Max_m How withdraw money stealth paypal account not resident USA? | Need a US Bank.
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