"Your listing activity has been restricted to ensure a safe trading environment for you and the eBay Community, as well as allow us to confirm some information including your identity and your current business practices.
I understand that this process may seem confusing, please allow me to explain a little more. We’re committed to reducing both fraud and negative buying experiences on the site. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account’s activity, but rather a preventative measure.
You can review the eBay User Agreement here:
http://pages.ebay.com/help/policies/user-agreement.html
We'd be happy to review your account and, if possible, adjust your selling restriction to allow additional activity to take place.
In order for us to review your account, we ask that you please upload the following information:
- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.
- Documentation that shows that they purchased all the item(s) listed for sale on eBay. Documentation that will help us verify the items can include either manufacture invoices or receipts. Unfortunately, we will be unable to accept photos of the items to fulfill this requirement. Please provide documentation from all suppliers they buy your inventory from.
"
This came about 2 sales into a new account. Listings auto-cancelled and this message came around today.
I used a variation of my first name with my last name for this account, and a new LLC with an office address. The utility bills for the office have the parent company that owns the LLC. Is this worth explaining when submitting documents or am I hosed?