PayPal ⊗⊗⊗⊗ shoes claim

JamesKamin · #1 02-28-2017

Hi,

I bought a pair of authentic Yeezy's on the internet and paid by PayPal.
The problem is that I received ⊗⊗⊗⊗ yeezy's so I made a claim saying the shoes are ⊗⊗⊗⊗ etc. Showed them plenty of proof but PayPal still decided to go with the seller and **** me over.

PayPal told me they would accept a document from Adidas stating the shoes are ⊗⊗⊗⊗, but Adidas doesn't hand these out.

So what options do I have left here?

Any help would be highly appreciated

rsot · #2 02-28-2017

Did you purchase with your cc on Paypal? You could speak to your cc company if so - that's an option.

(Sidenote - no offense to you - but I'm impressed that PP sided with the seller...wow...unless - you are trying to pull a fast one...again, just discussing the possible realities)

Welcome to the forum.

JamesKamin · #3 02-28-2017

Quote:

Originally Posted by rsot

Did you purchase with your cc on Paypal? You could speak to your cc company if so - that's an option.

(Sidenote - no offense to you - but I'm impressed that PP sided with the seller...wow...unless - you are trying to pull a fast one...again, just discussing the possible realities)

Welcome to the forum.

Didn't pay with my cc, the reason PP sided with the seller was because the proof I submitted didn't have any contact information in PayPal there opinion. So they couldn't check if the proof submitted by me really was made by a third party that had no interest in the case.

Pretty obvious they do that but never thought about it considering they never even mentioned it.

dallis · #4 03-01-2017

Appeal it and resubmit the info correctly, perhaps?

shootemup321 · #5 03-01-2017

Wait PayPal sides with sellers? But ya keep calling them you will get your money back, what does the seller have to say about it being ⊗⊗⊗⊗?

mango23 · #6 03-02-2017

Did you get your money back? just curious

pca242 · #7 03-05-2017

When buying expensive items like this it is always best to pay with your credit card through PayPal for an extra layer of protection. The seller you purchased from must have had an established sales history of authentic items for them to deny your claim.