ebay message - reply from gmail don't work anymore?

[mrgazer]

Been replying from gmail for many years, and recently messages are not sending out if replied from gmail??? anyone experiencing the same issue?

[dallis]

Sent some just on Tuesday and they went through fine. They show as 'answered' on my EB email inbox also.

You know you have to reply from the gmail registered to the EB account, right? Otherwise they'll bounce back.

[mrgazer]

I have been doing that and doesn't work,, still trying to chase down as to what the issue is,,..

[dallis]

But they don't bounce back, they just don't arrive?

Probably in your gmail settings somewhere... does the 'from' tag match the name and email on the EB account?

Weird it worked until recently...

[mrgazer]

Originally Posted by dallis

But they don't bounce back, they just don't arrive?

Probably in your gmail settings somewhere... does the 'from' tag match the name and email on the EB account?

Weird it worked until recently...

Yea no email bounced back.

Just don't get sent out (according to ebay message history)

yes email address matches perfectly, still nothing..

Very strange one.

What settings should I look out for?

[dallis]

Do you know your customers AREN'T getting the messages?

Maybe they're going through, but just not marked replied by the EB email system, which is notoriously full of problems.

[mrgazer]

No i know for sure they are not getting any replies from me :(

tested it via varies methods too :(

[dallis]

I'm so sorry, I've got no new ideas. Maybe somebody else will be able to help...