Re: Item Not as Described
They put it to you as if you have to refund without a return, but there are other options there, you just have to dig around a bit to find them.
About this whole "I don't know his model so I don't know if the part it REALLY wrong or not" thing, it just doesn't matter.
If you want the part back you're going to have to pay for return shipping because he selected 'wrong size or part' in the claim. You have no other options.
Otherwise they'll eventually refund him and let him keep the part.
That's the way the system works.
So either arrange a return or plan to lose your money and the part both plus get a ding.
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