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  #1  
Old 11-29-2017
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Default Paypal send me this today.

I just got email from paypal saying
"Thank you for choosing PayPal as your preferred way to pay and get paid.

Providing our customers with a safer payment environment is important to us. As part of our continuous efforts in delivering this commitment and complying with regulatory requirements, we need you to confirm your identity at a particular milestone with us.



You're about to reach your account balance limit. Please provide more information to confirm your identity. Just click the button below to provide the required documents."

Im not limited but i dont know how to resolve this issue, is this something about yearly limit approaching or something else? Also does anyone knows can this resets at the end of this year, since i do not have a deadline till when i need to upload the documents.

Thanks for the help guys
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  #2  
Old 11-29-2017
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Default Re: Paypal send me this today.

Quote:
Originally Posted by skop88ka View Post
I just got email from paypal saying
"Thank you for choosing PayPal as your preferred way to pay and get paid.

Providing our customers with a safer payment environment is important to us. As part of our continuous efforts in delivering this commitment and complying with regulatory requirements, we need you to confirm your identity at a particular milestone with us.



You're about to reach your account balance limit. Please provide more information to confirm your identity. Just click the button below to provide the required documents."

Im not limited but i dont know how to resolve this issue, is this something about yearly limit approaching or something else? Also does anyone knows can this resets at the end of this year, since i do not have a deadline till when i need to upload the documents.

Thanks for the help guys
Hi, I had this when i reached the limit for my country. You need to provide the ID and Proof of Address. You're given a month or so to comply, else you will get limited if you continue to send/receive payments.
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  #3  
Old 11-29-2017
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Default Re: Paypal send me this today.

As of the question if it will reset - not really sure about this one, as i provided mine right away. Goodluck.
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  #4  
Old 11-29-2017
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Default Re: Paypal send me this today.

I dont have a deadline stated, how do you know that i have a month to go?
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Old 11-29-2017
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Default Re: Paypal send me this today.

That is based on my case. You keep on receiving that email after you send payments, right?
Like this
http://prntscr.com/hh2d8u
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  #6  
Old 11-29-2017
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Default Re: Paypal send me this today.

OP, your paypal is .com or...?
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  #7  
Old 11-29-2017
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Default Re: Paypal send me this today.

no, you says that you have reached the milestone, mine says that im close to reach the milestone. And in the part for upload documents it only says "Please confirm your identity at your earliest convenience." I dont have dates or nothing like that.
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Old 11-29-2017
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Default Re: Paypal send me this today.

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Originally Posted by rsot View Post
OP, your paypal is .com or...?
Its croatian paypal
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  #9  
Old 11-30-2017
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Default Re: Paypal send me this today.

hello
i think all europe paypal need identity and address confirm to countinue receive payment in one month deadline.not sure but my country is the same
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  #10  
Old 11-30-2017
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Default Re: Paypal send me this today.

You'll need to provide those docs asap. The sooner the better.
Unfortunately it won't reset.

Do you have another account that is no where close to the limit yet?
While you work on the docs for this one account, how about using your other accounts
but not get close to the limit and see if they'll still ask for docs?

This way you'll know.
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  #11  
Old 12-01-2017
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Default Re: Paypal send me this today.

Quote:
Originally Posted by SaiJin View Post
You'll need to provide those docs asap. The sooner the better.
Unfortunately it won't reset.

Do you have another account that is no where close to the limit yet?
While you work on the docs for this one account, how about using your other accounts
but not get close to the limit and see if they'll still ask for docs?

This way you'll know.
How to give docs to them, its with not real info unfortunately.
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  #12  
Old 12-01-2017
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Default Re: Paypal send me this today.

You'll have to get creative, my friend...
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Old 12-01-2017
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Default Re: Paypal send me this today.

I’m actually doing with this now they say that it’s if you’re new to PayPal or if you just started selling and got like a business account or whatever or if they notice any unusual activity they have to do that usually if you call them it’ll straighten itself out


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Old 12-05-2017
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Default Re: Paypal send me this today.

Quote:
Originally Posted by kateyes66 View Post
I’m actually doing with this now they say that it’s if you’re new to PayPal or if you just started selling and got like a business account or whatever or if they notice any unusual activity they have to do that usually if you call them it’ll straighten itself out


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I don't know what the answer is but I'm 100% sure the above response is not the answer
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  #15  
Old 04-20-2018
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Default Re: Paypal send me this today.

I got the same email a month ago and the information I provided weren't enough so my account is now limited 😭
What can I do? And is this verification somehow in correlation with the government ( financial institutions)?
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  #16  
Old 04-20-2018
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Default Re: Paypal send me this today.

Quote:
Originally Posted by kateyes66 View Post
I’m actually doing with this now they say that it’s if you’re new to PayPal or if you just started selling and got like a business account or whatever or if they notice any unusual activity they have to do that usually if you call them it’ll straighten itself out


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They're not in the US, the rules are different in other countries.
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