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  #1  
Old 12-19-2017
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Default PayPal act has been limited question

Hello all. My eBay and PP have been up and running a little over a month, no issues. No cases, complaints, etc.

Just received an email from PP saying my acct has been limited, stating "significant changes in your account activity". Requesting:

*Photo ID
*Proof of address
*Provide invoices
*Supplier contact info
*Provide Proof of SSN

BTW, this is not one of those spoof emails that have been going around - it's in my PP dashboard too.

What should I do? Thanks in advance!
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  #2  
Old 12-19-2017
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Default Re: PayPal act has been limited question

If you're unable to provide the documents they're requesting your only hope is calling in. There have been cases in the past where the seller was able to get their account reinstated without providing all the documentation - but it requires calling in.
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Old 12-19-2017
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Default Re: PayPal act has been limited question

Surviving Christmas with paypal is a JOKE. Every year I get limited, stealth or non!
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Old 12-19-2017
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Default Re: PayPal act has been limited question

UPDATE! First off, thanks phaz0rz! Took your advice and the first rep I got on the phone pretty much said they needed all documents. Waited a bit and called back and this rep said all she needed was invoices and a utility bill (WAY less than the original requirements list!). So a step in the right direction.

My question is if I get the utility bill (yes this PP is stealth) will it be an immediate shutdown? As in, will this be essentially the same as sending in a photo ID (where I'm assuming they use a third party verification system) and it be a no go?

Thanks!
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Old 12-19-2017
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Default Re: PayPal act has been limited question

@ernest, not necessarily a 100% shutdown - worth a shot with the utility bill
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Default Re: PayPal act has been limited question

Thanks rsot. Do you (or anybody) know if PP actually uses identity verification? Been reading conflicting answers in the forum
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Old 12-19-2017
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Default Re: PayPal act has been limited question

Yes, they do.

They also allow for changes in life like moving and not updating utility addresses.

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Old 12-20-2017
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Default Re: PayPal act has been limited question

GreenBean! Thanks so much

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Default Re: PayPal act has been limited question

GreenBean do you, or anyone, know if they do identity verification specifically for Utility Bill only? I would imagine they can do it for Drivers License/ID, but I was told by someone else that they do not do it for just utility bill.

Thanks in advance!
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Old 12-20-2017
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Default Re: PayPal act has been limited question

Follow up question - has anyone had success with stealth Utility Bill working?

Thanks!
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Old 12-20-2017
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Default Re: PayPal act has been limited question

Quote:
Originally Posted by ernest2449 View Post
Follow up question - has anyone had success with stealth Utility Bill working?

Thanks!
Yes, many times.
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  #12  
Old 12-20-2017
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Default Re: PayPal act has been limited question

Yes they CAN work.

But be prepared with your back up accounts in case it turns out for the worst.
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  #13  
Old 12-20-2017
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Default Re: PayPal act has been limited question

Quote:
Originally Posted by ernest2449 View Post
Follow up question - has anyone had success with stealth Utility Bill working?

Thanks!
Same here - stealth bank statement too.
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Old 12-21-2017
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Default Re: PayPal act has been limited question

Quote:
Originally Posted by ernest2449 View Post
Hello all. My eBay and PP have been up and running a little over a month, no issues. No cases, complaints, etc.

Just received an email from PP saying my acct has been limited, stating "significant changes in your account activity". Requesting:

*Photo ID
*Proof of address
*Provide invoices
*Supplier contact info
*Provide Proof of SSN

BTW, this is not one of those spoof emails that have been going around - it's in my PP dashboard too.

What should I do? Thanks in advance!
Hey earnest. Dam man im sorry for what happened. I'm actually planning on starting up another sellers account, but I'm a bit scared as i don't want 1 month to go by and it gets red flagged.

When you say ""significant changes in your account activity" Did you do anything different at all that you know of for them to suspect you?
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  #15  
Old 12-30-2017
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Default Re: PayPal act has been limited question

Hi Chronos. I will say that my sales shot through the roof - much faster than they should have for a new stealth acct. Perhaps it was due to that, perhaps it was simply due to my using of a VPN.
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