Hello everyone on the forum,
newb stealther right here!!
Thanks in advance for the helpfullness of your answers
I work with an italian eBay standard account, if it's a matter of importance, and here's a summarized translation of the email i received.
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OBJECT: MC0124 Verifying your eBay account
To maintain the security and trust of the eBay market, we regularly review accounts and check the information provided by users. Our goal is to ensure that your account information is valid and up to date.
To enable us to validate your account, it is important that you provide us with the necessary documents as soon as possible. Pending your response, we have applied a temporary restriction to the sales activity for your account.
1. Identification documents:
2. Proof of ownership of items offered for sale on eBay:
As soon as we check your account information, you can start selling again. You can also put items back on sale in your unsold folder by clicking on Put them back on sale on the right side of the advertisement.
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This ebay account doesn't have real ID information and I'm not in posses of proof of ownership such as invoices or supplier ID.
My guess is:
a- I didn't wait the suggested 30 days after the account creation, starting the listings after a few days, and this lead to my account being "exctracted" in their usual sample controls
b- someone that works in my product niche reported my products and this attracted a VERO intervention on my account.
I sell original products, mostly cover and accessories for smartphones (20ish Dollars value)
I have some questions on how to behave in my situation.
1) I won't send the information requested, I don't have any, so what is the better course of action for this ebay account?
I can close the account through ebay account settings or I can just leave alone the account and forget forever about it.
Note that I have another eBay account that sells a different category of items and I managed both accounts through the same IP: this other account is a more older and established one, I respected the 30days-wait, and never had a problem.
Sadly at the beginning of my adventure I was ignorant about issues like the one I'm facing right now and I made this stupid same-IP mistake.
2) Are there any FREE valid listings managers that hide your IP from eBay to avoid account linking?
3) Does paypal provide information to ebay?
If more than one ebay account is linked to the same verified paypal account, will an ebay suspension link together all other accounts on the same paypal?
4) from various thread on this forum I understand that using a different phone&SIM for each ebay account equals to the use of different IP per account, thus making impossible for eBay to link one to each other.
Am I correct?
Thank you for the help and any kind of suggestion you will throw at me :D