My account is over 2 years old and I just now got this email from
Europeanservices@paypal.com
Mind you my account is created and located in the United States.
I thought it was weird that I would be getting an email not from
services@paypal.com but from
europeanservices@paypal.com about an issue?
I have a few disputes open from people who are trying to scam me when I made them pay me as "Friends and Family" which could also have triggered this.
Real or someone trying very hard to scam me?
~~Email sent from:
Europeanservices@paypal.com Subject: Service PayPal VV44REXFRAP_ProServ_ Secure (KMM143342698V35463L0KM)
pEU~~
Bonjour (My Business account name),
We are contacting you about the personal payment you received on 3 May 2018 from 75.00 USD.
You have received personal payments as part of sales. If you sell goods or services, your customers must use the 'Payment for a purchase' option on their PayPal account.
Accepting personal payments in a commercial setting is a violation of our Paypal Terms of Service . Therefore, we ask that you no longer request or authorize your customers to use personal payments to pay for their purchases.
The person who sent you this payment wishes to open a dispute on this transaction.
We invite you to work directly with the sender of this payment to find an amicable solution either for a delivery or a refund.
If you do not do this, we will be forced to disable your ability to receive personal payments and you will have to pay a fee for all payments you receive on your PayPal account.
In the event that this activity persists after May 3 , 2018 , we will be able to disable personal payments from your account.
For more information about payment types and pricing, click on "Usage Agreements" at the bottom of the PayPal site page, then "Terms of Service PayPal".
To learn more about payment types and fees, click on "Usage Agreements" at the bottom of any PayPal page, then "Terms of Service PayPal" and finally "Appendix 1. Table commissions ".
Thank you for contacting us. You have more questions ? You will find all your answers by clicking Help and Contact at the bottom of any PayPal page.
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Sincerely,
Sarra
Customer Service
PayPal
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PayPal (Europe) S.à rl & Co., SCA
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I do have a unauthorized case opened by someone on May 3, 2018 still so they might be trying to scare me into refunding it.
Any advice is appreciated thank you!