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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 06-06-2018
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Default eBay suspended after 1 listing

Hi
I am form Indonesia and want to do drop shipping on eBay
.
my eBay got suspended after 1 listing .
I emailed them and they answered like this
how to answer these questions ?
why I got this and how to avoid it in future ?
thank you guys


It doesn’t means that you did something wrong, it’s just that we need more verification from you to make your account more secure. The only way to do this is to temporarily suspend your account until we gather this necessary information from you.

To help you lift the suspension on your account, please answer the questions below.

•What types of items do you want to sell on eBay (be specific with brands and what the items are)?
•Where do you get the products that you plan to sell (be specific with names of your distributors and suppliers)?
•How many items do you plan to list on the site?
•What is the average price for the items you’re selling?
•Are the items new or used?
•Do you have any other eBay accounts for selling or buying?
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  #2  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

I guess you listed a high risk item.

What was the listing about?
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  #3  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by ilcarletto View Post
I guess you listed a high risk item.

What was the listing about?
it was a dog poster

do you know how to answer to these questions ?
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  #4  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Well since a dog poster is absolutely not an high risk item, something is wrong with your account or tthe way you are managing it (IP?) or it has been linked to other accounts.

Can you give more details on the account? Country?
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  #5  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Indonesia is a high risk country and it's not surprising that they did this.

I think the answers are pretty straight forward and just answer them as per what your plans are.

In the mean time, I suggest stealth guide and IPBurger VPN for your country,
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Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by ilcarletto View Post
Well since a dog poster is absolutely not an high risk item, something is wrong with your account or tthe way you are managing it (IP?) or it has been linked to other accounts.

Can you give more details on the account? Country?
it does not matter now
do you know how to answer to these questions ?
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  #7  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by moh1366 View Post
it does not matter now
do you know how to answer to these questions ?
SaiJin already told you:

Quote:
Originally Posted by SaiJin View Post
I think the answers are pretty straight forward and just answer them as per what your plans are.
Tell them what your plans are.. that's it.
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  #8  
Old 06-07-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by moh1366 View Post
it does not matter now
do you know how to answer to these questions ?
Before you answer their questions make sure you did nothing wron when creating the account. If you made a mistake (used an IP address you used before, used the same name, address, phone number, credit card, whatever) the it is senseless to answer the questions. You'll just need to start over.
This last question is suspicious. Kinda looks like they linked the account to another one.


•What types of items do you want to sell on eBay (be specific with brands and what the items are)?

Posters

•Where do you get the products that you plan to sell (be specific with names of your distributors and suppliers)?

Got them at home from my collection

•How many items do you plan to list on the site?

About 50 to start with

•What is the average price for the items you’re selling?

10 bucks

•Are the items new or used?

Mostly used

•Do you have any other eBay accounts for selling or buying?

No I don't.
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  #9  
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Default Re: eBay suspended after 1 listing

Thank you all guys and gals
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Old 06-08-2018
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Default Re: eBay suspended after 1 listing

My eBay got temporary restricted, can you help

Last edited by SaiJin; 06-11-2018 at 03:11 PM.
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  #11  
Old 06-11-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by beiubong View Post
My eBay got temporary restricted, can you help to call to remove it? i'll pay the fee. PM me pls. Thank you
finally I fixed my ebay
.
I emailed like 20 times and called them like 10 times
toke me 5 days
.
first you have to be persistent
.
second you have to answer the questions like they want to hear
and know how to work on eBay so you can convince them
.

as you know my account was suspended 24 hours after listing 1 item
and my info on ebay is my real info and the item was OK . a dog poster .
.
in one of the calls ebay said this suspension is normal and happens
to new accounts so if someone really wants the account have to call them
so be persistent
.
first i emailed a lot and i got 3 different answers
1 asked a few questions and said wait like 7- 10 days for review
2 gave me a phone number and said to call them directly
3 gave me a link to upload my ID and address verification documents
and I answered all of them
calling them works better if you convince them on the phone
they fix it right away .
I called on this number 18865403229
I charged my Skype 3 $ and called them like 10 times (:
and you can set your ebay number as caller ID on Skype

first they ask you about account info
email name address number and stuff and they say we will call you back
sometimes they will call you back and ask you about what do you want to
sell answer carefully and convince them
if they did not call back . call again and again every time different person will answer and tell them you told me you would call back and ask for supervisor
.
questions

What types of items do you want to sell on eBay?
low cost good quality items I said house stuff like frying pans

Where do you get the products that you plan to sell ?
I said i have a local store here be creative

How many items do you plan to list on the site?
I want to start small like 50

What is the average price for the items you’re selling?
10 - 20 $
I just started don't know much


Are the items new or used?
all new.


Do you have any other eBay accounts for selling or buying?
no I don't have and if you have be honest and tell them
because they know from your IP

and say if I did something wrong just tell me so I don't do it again
and I am new to this so you tell me what is wrong .

and I know customer service is very important for you
so i will be online every day and answer everyone

if they ask about posting name a good international postal service
and I try my best to deliver the item less than 7 days
and put the tracking number on eBay

best of luck
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  #12  
Old 06-11-2018
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Default Re: eBay suspended after 1 listing

Quote:
Originally Posted by beiubong View Post
My eBay got temporary restricted, can you help
The best way to do this right now is actually creating accounts based on the stealth guide. And while you are outside of USA, getting a good VPN to mask your IP like from IPBurger will make it even better.

About your restricted account, if it's just temporarily, let it run its course and STOP using it for a while. Let it cool down
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