 Banned Etsy Shop: Will they reinstate my shop if I pay what is due?
My shop was banned over a year ago. I cant open a new shop or even buy on etsy. It was closed due to having overdue orders and cases being opened. I was overwhelmed with the amount of orders coming in ...plus my son was having health issues around that time creating delays with my shop.
Since then, I've been in a much better position to start up again so I reached out to Etsy Support to possibly reopen my shop. Someone got back to me and told me I would have to pay off the balance on the account first. I didnt know there was a balance because I havent had access to it in a year (lost email). Support helped me regain access. Im going to pay the bill regardless. But has anyone been in this situation and they didnt reopen their shop?? Support told me they would still need to over my account history and communication history with their team before making a decision.
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