Ebay suspended my account and auto refund buyer - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 07-23-2018
Junior Member
 
Join Date: May 2017
Posts: 33
Thanks: 15
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Ebay suspended my account and auto refund buyer


Ebay suspended my account, then dont know why there are 4 customer contact ebay said that they dont receive order, but they just place order 2 days ago.
Ebay automatic close case and refund customer.
What happend here and what should I do now?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-23-2018
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,832
Thanks: 2,076
Thanked 4,022 Times in 3,010 Posts
Activity: 0%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: Ebay suspended my account and auto refund buyer

Did you upload tracking to Paypal for these orders so the customer knew their order was on the way? Usually if they close cases this quickly it's because there was no tracking uploaded to eB or PP.

The customers probably opened cases because they got an email from eBay telling them your account was suspended, and they got worried either that you're a scammer who had your account suspended for scamming or that you never shipped their orders.

Get the shipments back if possible.
__________________
____________
_______
___
Reply With Quote
  #3  
Old 07-23-2018
Junior Member
Threadstarter  
 
Join Date: May 2017
Posts: 33
Thanks: 15
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Re: Ebay suspended my account and auto refund buyer

Quote:
Originally Posted by phaz0rz View Post
Did you upload tracking to Paypal for these orders so the customer knew their order was on the way? Usually if they close cases this quickly it's because there was no tracking uploaded to eB or PP.

The customers probably opened cases because they got an email from eBay telling them your account was suspended, and they got worried either that you're a scammer who had your account suspended for scamming or that you never shipped their orders.

Get the shipments back if possible.
I do dropshiping, and item not ship yet but I cant cancel order, so after got tracking, can I claim with paypal?
Reply With Quote
  #4  
Old 07-23-2018
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 15,901
Thanks: 318
Thanked 2,535 Times in 2,189 Posts
Activity: 69%
Longevity: 91%
iTrader: (2)
Default Re: Ebay suspended my account and auto refund buyer

If you can, cancel all those orders asap. Talk with the dropshipper now.

This is one of those snowballing effect that I hate the most.
Reply With Quote
  #5  
Old 07-23-2018
Junior Member
Threadstarter  
 
Join Date: May 2017
Posts: 33
Thanks: 15
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Re: Ebay suspended my account and auto refund buyer

Quote:
Originally Posted by SaiJin View Post
If you can, cancel all those orders asap. Talk with the dropshipper now.

This is one of those snowballing effect that I hate the most.
If I cancel too much order, paypal will notice and limit my paypal account.
I am going to open dispute on transaction which is shipped.
Reply With Quote
  #6  
Old 07-23-2018
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,832
Thanks: 2,076
Thanked 4,022 Times in 3,010 Posts
Activity: 0%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: Ebay suspended my account and auto refund buyer

Quote:
Originally Posted by ebay2417 View Post
If I cancel too much order, paypal will notice and limit my paypal account.
I am going to open dispute on transaction which is shipped.
This is a bad idea. Opening multiple fraudulent claims is not a good way to stop the orders and could do major damage to whatever account you're buying with. You would lose the claims anyway since the person filling your orders hasn't done anything wrong.

Quote:
I do dropshiping, and item not ship yet but I cant cancel order, so after got tracking, can I claim with paypal?
No, you can't. eBay has already made a final decision for all these cases. You won't be able to add the tracking numbers anywhere since your listings have been removed and the Paypal transactions have been reversed. The only way you could have prevented this would have been to upload tracking in Paypal before the eBay claims were opened.

Why can't you cancel the orders? If you're a dropshipper, can't you just contact whoever fills your orders and explain the situation?
__________________
____________
_______
___
Reply With Quote
  #7  
Old 07-23-2018
Junior Member
Threadstarter  
 
Join Date: May 2017
Posts: 33
Thanks: 15
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Re: Ebay suspended my account and auto refund buyer

Quote:
Originally Posted by phaz0rz View Post
This is a bad idea. Opening multiple fraudulent claims is not a good way to stop the orders and could do major damage to whatever account you're buying with. You would lose the claims anyway since the person filling your orders hasn't done anything wrong.

No, you can't. eBay has already made a final decision for all these cases. You won't be able to add the tracking numbers anywhere since your listings have been removed and the Paypal transactions have been reversed. The only way you could have prevented this would have been to upload tracking in Paypal before the eBay claims were opened.

Why can't you cancel the orders? If you're a dropshipper, can't you just contact whoever fills your orders and explain the situation?
I drop from walmart and amazon, they ship item very fast, so I cant cancel order :(
Reply With Quote
  #8  
Old 07-26-2018
Junior Member
 
Join Date: Jun 2017
Posts: 186
Thanks: 33
Thanked 30 Times in 26 Posts
Activity: 0%
Longevity: 39%
iTrader: (0)
Default Re: Ebay suspended my account and auto refund buyer

Paypal doomed anyway. Refund your customers and let the account sleep for a few months.

Quote:
Originally Posted by ebay2417 View Post
If I cancel too much order, paypal will notice and limit my paypal account.
I am going to open dispute on transaction which is shipped.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
account auto Suspended why ??!! ronitarronitar Amazon 17 05-13-2016 01:06 PM
eBay Refund buyer on there behalf but funds get took from my account!! Dazzler87 UK eBay & Paypal 2 05-15-2015 02:09 AM
Help please. got suspended from ebay now buyer wants refund. Landizzle Subscriber Discussions 9 02-25-2014 09:21 PM
Can't refund buyer..Can only refund from bank account starvela Paypal Limited 12 08-10-2010 03:56 PM


Aspkin Group

All times are GMT -5. The time now is 08:19 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58