Business PayPal account name change wont update

[aquariusvc1]

I go through the process...

Profile > Profile and Settings > Name > Change > Your business name has changed > Continue

I then enter in my new business name and press "Update Business Name"

I get a loading circle then a screen with a large checkmark and the words "Your business name is updated successfully"

I hit "Done".

The screen goes away and I think that the business name has changed only to find out that nothing happened!

I refresh the page, nothing. I log off and log back in, nothing.

I check "My business info" again only to find that nothing had changed

Please help!!!

Thank you

[purpl]

call PayPal, they should be able to help you.

[aquariusvc1]

Originally Posted by purpl

call PayPal, they should be able to help you.

Will they need any document for this because this is steath account...

[insomniamm]

Originally Posted by aquariusvc1

Will they need any document for this because this is steath account...

Did you get it solved. I got this problem as well.