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Old 10-13-2018
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Default Re: How does the eb return process work these days?

The seller needs to send you a return label (with insurance) It is faulty goods, you do not need to pay for return, it is not a change of mind.

If they do not reply, ebay will step in and either send you a return label and deduct it from seller, give seller option to do the label. If seller does not respond, you might get to keep it and get refund.
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