Suspension with "recent activity has raised serious security concerns" - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 10-27-2018
Junior Member
 
Join Date: Aug 2015
Posts: 32
Thanks: 0
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Suspension with "recent activity has raised serious security concerns"

Hello here!

I'm looking to get some help with my suspension on eBay USA.
Well this is something really strange I'm facing with, because it's a real account no VPS no ⊗⊗⊗⊗ documents and so.

My account is open for 2 years now and been selling electronics (I know it's high risk) with 100% positive feedback, no disputes or chargebacks quality issues at all.

Basically I'm selling for 2-3k every month without any issues, always shipping on time and everybody is happy. I'm always doing the same thing and today I got the following email.

"After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:
- Your eBay account has been suspended indefinitely.
- Item listings have been removed. A list of removed items is available further down in this email."

Can you help me with this one? This is really strange, with no previous issues at all!

Thanks in advance for your kind help!
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 10-27-2018
slokor's Avatar
Executive [VIP]
 
Join Date: Aug 2008
Posts: 9,930
Thanks: 380
Thanked 2,659 Times in 1,966 Posts
Activity: 8%
Longevity: 91%
iTrader: (90)
Default Re: Suspension with "recent activity has raised serious security concerns"

Doesn't sound like they like what youre selling and doesn't sound like you have an option to appeal.
Unfortunately it looks like youre just going to have start over... not much anyone can do help with this.
__________________
AGED SUPER HIGH LIMIT ACCOUNTS: 10,000/$1,000,000 and 25,000/$500,000
NEW LOWER PRICING!
ENTER MY STORE OR CONTACT ME
Reply With Quote
  #3  
Old 10-27-2018
Junior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 32
Thanks: 0
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Suspension with "recent activity has raised serious security concerns"

But I believe I cannot have a way to create a new eBay account with my details, right?!
Reply With Quote
  #4  
Old 10-27-2018
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Suspension with "recent activity has raised serious security concerns"

First thing you need to do is call them. Hopefully find out what exactly the issue is instead of trying to decipher their cookie cutter email. There is a nothing for you to loose by calling in and trying. And if this is your real account then you shouldnt have anything to hide.
Reply With Quote
  #5  
Old 10-27-2018
Junior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 32
Thanks: 0
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Suspension with "recent activity has raised serious security concerns"

Quote:
Originally Posted by bjammin View Post
First thing you need to do is call them. Hopefully find out what exactly the issue is instead of trying to decipher their cookie cutter email. There is a nothing for you to loose by calling in and trying. And if this is your real account then you shouldnt have anything to hide.
Have been done, they told me there was a business decision made, no reason was given at all. No help, no way to appeal.

Start from scratch would mean opening a new eBay but they already have my SSN.

If I change my PayPal email and cancel all eBay connections to PP, I would be use my PayPal with my cousin's good standing eBay?
Reply With Quote
  #6  
Old 10-27-2018
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Suspension with "recent activity has raised serious security concerns"

I would call them again. It cant hurt
Reply With Quote
  #7  
Old 10-28-2018
Junior Member
Threadstarter  
 
Join Date: Aug 2015
Posts: 32
Thanks: 0
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 50%
iTrader: (0)
Default Re: Suspension with "recent activity has raised serious security concerns"

I'll do that definitely again, was just trying to see if anybody has a straight idea on this one. Thank you!
Reply With Quote
  #8  
Old 10-28-2018
Executive [VIP]
 
Join Date: Oct 2016
Posts: 2,685
Thanks: 931
Thanked 925 Times in 678 Posts
Activity: 0%
Longevity: 43%
iTrader: (0)
Default Re: Suspension with "recent activity has raised serious security concerns"

Very often eBay knows the exact reason(s) why the account was suspended but policy prevents them from revealing in most cases. Sometimes the rep might mention a "clue", but they usually don't tell you, esp. if the account has been NARU'd. That usually means you are done.
Reply With Quote
  #9  
Old 11-11-2018
Junior Member
 
Join Date: Mar 2016
Posts: 7
Thanks: 1
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 46%
iTrader: (0)
Default Re: Suspension with "recent activity has raised serious security concerns"

Got same suspensions few days ago. Don't know a reason too. Support answered:

Hello
We regularly check customers account to make sure they’re within acceptable limits for the eBay community. On checking your account, we have found number of issues that we could not ignore.
I realize there are many positives to your association with eBay. However, we reserve the right to warn, restrict, or suspend a customer's account when we have cause for concern.
Purely, as a business decision and due to the risk presented to the eBay community by your account, we have decided to part ways with this account. We regret any frustration or inconvenience this matter may cause you.
For your account there is no appeal for this decision. From this point forward, in order to conduct business on the internet, you will have to find a different venue.


I have only 2 ideas about this. First, I forgot to pay seller fees (attached card expired), but I already paid them. Second, one week ago I bought at eBay Win 10 serial. Another reason I even can't imagine. It was a real account too. 7 years old, 2500 feedbacks, 99.8% positive

Update - received an answer about suspension reason:

Reason:

To maximize the trust and safety of the eBay marketplace and community, eBay does not permit the use of HTML or JavaScript functions that interfere with eBay's official site functions. Looking into your account, we found that your listing does not comply with our Site interference policy.

Due to the risk involved eBay has determined that you are not eligible to use eBay from this point on. For your account there is no appeal for this decision. We regret any frustration or inconvenience this matter may have caused you.

Last edited by Sammuel; 11-12-2018 at 02:04 AM.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
mc999 "ebay serious security concerns" virt eBay Suspensions 7 10-30-2018 11:31 AM
Paypal Limitation - "Recent Changes Exiting Funds" wtfebay Paypal Limited 23 11-05-2017 10:03 PM
Noticed in last 2 months increased "Activity on your eBay account" restrictions HurricaneHuntr eBay Suspensions 1 08-02-2016 07:07 AM
Suspended- recent activity has raised serious security concerns Itay eBay Suspensions 5 04-06-2015 04:51 AM
Suspended- recent activity has raised serious security concerns Itay eBay Suspensions 5 06-11-2014 12:01 PM


Aspkin Group

All times are GMT -5. The time now is 04:55 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58