Best way to prevent negative feedback is just send people what they pay for, and email everyone at least 10times during the transaction. An email a day helps to keep the negatives away.
Ebay buyers must be really lonely because they love getting emails. Buyers love communication, oh, and most importantly getting their stuff.:D
OF COURSE there's the a-holes who are never happy no matter what you do, and who vindictively leave negatives and won't retract, but they are really few and far between and I've never had enough of these people to get a seller non-performance.
I definately think there is a mob mentality among the average buyer about their choices to leave a seller negative feedback or not.
It seems like some people are more likely to leave a negative if they have seen other negative feedback left already, and by the same token, they are less likely to leave a negative if you don't have any yet.
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