Amazon Account Suspension/Forged Altered Docs

[rznr44]

Hey guys I've been lurking around the past few days and it's been great reading all the helpful info on this forum

Recently got suspended on Amazon due to Forged/Manipulated invoices. I did have someone make a inauthentic invoice for me which worked with 2 brands but failed on the 3rd.

Because it's forged I'm unable to provide a legit invoice. I already sent an appeal and got denied for insufficient information and got the typical "we may not reply" to your messages

I went with the invoice was sent in error approach and now thinking of maybe providing retailer receipts to at least show amazon I'm selling authentic products

Any assistance on what I can say or do next? Any help would be appreciated!

[Beautiful]

You pretty much need legit invoices and then provide them to amazon to confirm your information

If you don't have legit invoices then its just a roll of the dice / accept the outcome of being creative etc.

If you get your hands on real ones that support your sales, phone in support and escalate your ticket -- you can also try jeff@amazon.com if seller performance is unresponsive

Good luck!

[rznr44]

Originally Posted by Beautiful

You pretty much need legit invoices and then provide them to amazon to confirm your information

If you don't have legit invoices then its just a roll of the dice / accept the outcome of being creative etc.

If you get your hands on real ones that support your sales, phone in support and escalate your ticket -- you can also try jeff@amazon.com if seller performance is unresponsive

Good luck!

Thank you

I've accepted that it's possible I might not get it back but I'm trying to make one last strong attempt before waving the white flag

[Lucky100]

What company did you use when they denied?

Also which service made the third invoice?

[rznr44]

Originally Posted by Lucky100

What company did you use when they denied?

Also which service made the third invoice?

It was for Nintendo

A friend who's made invoices for our other people and got them ungated on stuff.

This was all really a stupid decision by me. I didn't know what the consequences were. I've been stalling my 2nd appeal to Amazon since I'm trying to gather up the best info I can to reply back and see if there's any hope