can’t request a cheque after Dec. 17th

[JENNY9091]

Hello,

I have a few accounts over 180 days and need to request a cheque. Everything was fine until Dec. 17th. It keeps giving me the message “sorry your last action cant be completed”

I have encountered this problem before. All I need to do was, waited 1-2 days, logged in with the same IP and start a small amount.

But after Dec 17th, it doesn’t work at all.

Any one has the similar problem? How to avoid this?

THANKS.

[Icykid298]

Originally Posted by JENNY9091

Hello,

I have a few accounts over 180 days and need to request a cheque. Everything was fine until Dec. 17th. It keeps giving me the message “sorry your last action cant be completed”

I have encountered this problem before. All I need to do was, waited 1-2 days, logged in with the same IP and start a small amount.

But after Dec 17th, it doesn’t work at all.

Any one has the similar problem? How to avoid this?

THANKS.

Did you call and speak to someone?

[JENNY9091]

Originally Posted by Icykid298

Did you call and speak to someone?

Yes i did. the agent said this is so called security block and need to verify the phone number. but i don’t have any access to the phone number any more.