Notice-Dispute team - any luck dealing with them?
Does anybody have any luck dealing with the notice-dispute@amazon.com team?
Does anyone know how to successfully appeal with them, or have any good suggestions on people who have dealt with them?
These guys seem to be bots.
My situation is like this.
I'm selling an item which I acquired through legitimate channels from the headquarters company in a foreign country. I am 100% authorized to sell it in the USA.
The problem is the US distributor hired some company netnames to file infringement reports against me.
No matter what invoices I show show notice-dispute@amazon.com, they say this exact same thing.
What could they possibly want that would fix this?
Hello,
Thank you for your message. We cannot accept your appeal because it does not address the report we received from the rights owner. Please provide the following information so we can process your appeal:
-- Proof of product authenticity (e.g., invoice, Order ID, licensing agreement, letter of authorization). It must clearly prove that your products do not infringe any intellectual property rights. . Please send this information, any other documentation, and a list of impacted ASINS to notice-dispute@amazon.com.
Where do I send this information?
Send this information to notice-dispute@amazon.com.
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