Quote:
Originally Posted by IGNAS filacek22,
Did you try requesting a call from their support? And did you try jeff@amazon.com? |
Yes i tried to call them.
The lady told me that its weird because she could not find any suspension letter or notification too.
Then she told me that performance team will contact me.
Its been a 4 months and they did not.
About the Jeff, yes i wrote a several letters to his address.
Letter were made by an attorney and actually i had first respond few days ago.
By reading the letter i assume the suspension is because of authenticity complains which i had 4.
But they dissapeared due to 3 months period.
I was happy that i recieve at least one letter from them but i cant wait another 4 months for the second aswer from them.
Anyways here is a copy of the letter. :
Hello,
My name is Fabio, and I'm a member of the Amazon Marketplace Abuse Escalations team. Jeff Bezos received your email and requested that I research this issue and respond on his behalf.
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.com.
Learn more about this policy in Seller Central Help (
https://sellercentral.amazon.com/gp/...rnal/201361070).
If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-funds@amazon.com.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com