What to do if Amazon asking for invoices for items not sold yet?
Hi.
Amazon ask me to send them invoices to check authentic for items i am not sold yet. the reason them ask that is maybe because i have list them and Amazon want a approved for that items (My app just sync EAN's from supplier to my inventory, i am not was try to force list a not approved items) but i have not sold them yet.. and all of them authentic..
We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. Please address the following concern(s):
You are offering items that may be inauthentic. A list of these items is provided below:
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ASIN: XXXXXXXX XXXXXXXX XXXXXXXX
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"Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible.
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Last edited by booras; 01-12-2019 at 12:45 PM.
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