Question about returned items Paypal - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 08-04-2009
vigilantex69's Avatar
Senior Member
 
Join Date: Feb 2009
Posts: 476
Thanks: 13
Thanked 38 Times in 28 Posts
Activity: 0%
Longevity: 88%
iTrader: (0)
Default Question about returned items Paypal

My account was just suspended by paypal and ebay go figure so he wants to return the item. The problem is the address on the paypal page he should send the item back to is ⊗⊗⊗⊗. What will happen when I click provide refund and ship back to buyer. The package will probably get marked as undeliverable because it is a ⊗⊗⊗⊗ address. What do they do?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 08-04-2009
Vicvelcro
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default

What does who do? You mean the buyer? You can issue an RMA number with an address where your items are 'processed' for return. Issue a refund when item arrives or at least have them send you a photo of the mailing label showing the tracking number. If the tracking number shows up online and in motion, give refund.

Personally, I'd explain to the buyer about the suspension and state that the item they bought is not an issue. Make them comfortable about keeping it.
Reply With Quote
  #3  
Old 08-04-2009
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

And next round with the stealth account have access to the address. Stops all sorts of troubles.
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #4  
Old 08-05-2009
vigilantex69's Avatar
Senior Member
Threadstarter  
 
Join Date: Feb 2009
Posts: 476
Thanks: 13
Thanked 38 Times in 28 Posts
Activity: 0%
Longevity: 88%
iTrader: (0)
Default

No my question is that a buyer has claimed a item not as descrbed and paypal has issued them to send it back to me. I have tried emailing the buyer to ship it to another address but they are going to ship to the ⊗⊗⊗⊗ address on the paypal account. What will happen when they mail it? It will probably get returned to them and what will paypal do?
Reply With Quote
  #5  
Old 08-05-2009
Vicvelcro
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default

Paypal will get suspicious of the mis-delivery conflict with the address on file. They will refund the buyer and very likely freeze your account and give you the 180 day kiss-off.

Not a sure thing, but most likely. If you've got funds in there, move them out. Don't close the bank account. You may need it in 6 months to get your loot.
Reply With Quote
  #6  
Old 08-05-2009
proudpapa4's Avatar
Senior Member
 
Join Date: Jul 2009
Posts: 66
Thanks: 10
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 85%
iTrader: (0)
Default

Quote:
Originally Posted by vicvelcro View Post
Personally, I'd explain to the buyer about the suspension and state that the item they bought is not an issue. Make them comfortable about keeping it.
I've done this in the past and it's worked out well for me most times. Be honest and upfront with your customers, they'll appreciate you for it. You can't please everyone however I've always found the old saying to hold true, honesty is the best policy. Even as corny as it may sound.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
buyer returned merchandise to ⊗⊗⊗⊗ address yougotit eBay Suspensions 11 08-24-2008 01:23 AM
Question/Poll - Most Vero's eBay items Geteven eBay Suspensions 0 08-05-2008 11:16 PM
Question about purchasing items mwargin eBay Discussion! 5 07-02-2008 12:46 PM
If item returned due to buyer not signing for it? Jonas eBay Discussion! 7 01-21-2008 12:38 AM
Returned emails! JackNoMore eBay Discussion! 1 08-24-2007 03:58 PM


Aspkin Group

All times are GMT -5. The time now is 05:42 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58