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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 01-30-2019
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Default Never give up on first call

I called ebay and spoke to a B I T C H rep. she saw my listing and said why is your zip code different in the listing from your address. She said wait a min comes back and says im banned from using ebay forever, I couldn't believe it. So I hung up and called again. Spoke with a cool rep, Boom reinstated. Moral of the story dont give up and when they say your suspended just say ok thanks and call back again really fast.
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Old 01-30-2019
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Default Re: Never give up on first call

LOL I did the same thing and the very next day I was banned lol
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Old 01-30-2019
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Default Re: Never give up on first call

Quote:
Originally Posted by iamlmfao View Post
I called ebay and spoke to a B I T C H rep. she saw my listing and said why is your zip code different in the listing from your address. She said wait a min comes back and says im banned from using ebay forever, I couldn't believe it. So I hung up and called again. Spoke with a cool rep, Boom reinstated. Moral of the story dont give up and when they say your suspended just say ok thanks and call back again really fast.
Correct - many people have reported good success by trying for better CS reps.
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Old 01-30-2019
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Default Re: Never give up on first call

Quote:
Originally Posted by iamlmfao View Post
I called ebay and spoke to a B I T C H rep. she saw my listing and said why is your zip code different in the listing from your address. She said wait a min comes back and says im banned from using ebay forever, I couldn't believe it. So I hung up and called again. Spoke with a cool rep, Boom reinstated. Moral of the story dont give up and when they say your suspended just say ok thanks and call back again really fast.
This is usually why its advised not to call in and attract attention to your account, unless its so important, a call has to be made.
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Old 01-30-2019
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Default Re: Never give up on first call

Quote:
Originally Posted by iamlmfao View Post
I called ebay and spoke to a B I T C H rep. she saw my listing and said why is your zip code different in the listing from your address. She said wait a min comes back and says im banned from using ebay forever, I couldn't believe it. So I hung up and called again. Spoke with a cool rep, Boom reinstated. Moral of the story dont give up and when they say your suspended just say ok thanks and call back again really fast.
You're very right, I had cases where the rep would ask for ID and then I'd just contacted later and they just reinstated.
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Old 01-30-2019
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Default Re: Never give up on first call

eBay reps run that gamunt. Some are just cranky as $eit, and others are so cool in every way imaginable. I once called them to request a fee credit for an return that didn't get properly processed, and the rep ended up removing all my defects for late shipping when I asked about it. I didn't even ask or expect that at all.
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Old 01-31-2019
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Default Re: Never give up on first call

Ebay have too many sh@@@ reps, you might need to cal min 5 times, or if you working with uk/eu acc there is good option to contact via ebay chat
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Old 04-03-2019
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Default Re: Never give up on first call

Please share the link to ebay chat
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Old 04-04-2019
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Default Re: Never give up on first call

I havent talked to ebay or pp rep in years
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