Re: So where is paypal headed next 5 years?
IMO paypal is not on there way out, they are on there way out of ebay though.
Here is why, they along with other companies are looking for more ways to add or get new services where it will be less risk on them. More services like Zelle mixed with paypal (but not zelle), but there not gonna call it paypal. Where you can pay at your own risk type services, this will force people to really focus on who they buy from.
Less risk, less dispute, less cost to them. Ebay will always accept paypal payments, but they will definitely be using less of them. Not by choice.
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