Paypal account limited- attempted to enter address but hit with an error
Hi guys,
I've had a stealth account going strong for almost 2 years and I've had the warning on my Paypal account for a year to provide identification.
Out of nowhere I've been hit with a PP account limit so I can't withdraw from paypal or make new listings on ebay until I resolve the issue with my account.
Now I think I've been stupid here- I have updated the area that my items will ship from (suburb) recently on eBay.
I went to Paypal to 'resolve' the issue with the PP account, followed the prompts and it led me to enter my address. I entered the address I registered with the account and it came up with an error stating: "We are having trouble verifying your personal information. You have 1 attempt left to enter valid personal information."
So at this point I'm stuck and really worried.
I expect that I may have to upload 'documents' to prove ID. But firstly, does anyone know why this error occurred? And what should I do to remedy it?
I'm wondering if anyone has been in this same boat.
Any guidance is appreciated!
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