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  #1  
Old 03-09-2019
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Default Can't Withdraw Money - PayPal account limited over a year old

Hi guys,

I have a stealth PayPal account that has been available to withdraw for over a year (been over a year since the 180 days). The issue is that it keeps asking for a quick security check on a phone number that is no longer active. I've tried for months to get contact PayPal support so they can use one of the other active numbers on the account but they keep saying the system won't let them. It is a business PayPal account (valid business info, including address), trying to withdraw by check gives me the "Sorry can't process request error". Any advice (I know it's my fault for loosing access to the phone)? It's a large balance that I don't want to give up on.

Thanks for reading
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  #2  
Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

Try withdrawing to bank account.

Call them up until you get someone who is willing to withdraw it for you also if you must
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by SaiJin View Post
Try withdrawing to bank account.

Call them up until you get someone who is willing to withdraw it for you also if you must
Probably going to get the same error he gets when trying to withdraw by check but it's worth a shot.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

So I tried to link a bank account and it's making me receive a text to verify to finish adding the account.... and it's still the same invalid phone number :/

So annoying :(
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

When you say you have tried contacting PP, is it a phone call or just e-mail?
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by rsot View Post
When you say you have tried contacting PP, is it a phone call or just e-mail?
Calling, I've called them over 15 times in the last month. Asked to speak with a manager and the managers just say try again in 48 hours. So I call them back after 48 hours and try withdrawing while on the phone with them and they say their system isn't allowing them to override. Then they repeat the process, "Call us back in 48 hours and the system will allow us to try overriding again".

Just going in circles basically. Never seen this happen with any account, and I've had many.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

Try removing the number and getting a new one added on. I had the same issue, didn't have access to the old number, kept trying after 1 week intervals, and it removed and i added a new one. Then i added a bank and withdrew after 1 month. Just need persistency and patience
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

add a new number. Remove old number, wait 7 days and try. If that does not work, wait 30 more days and try. Log in periodically, browse around and let time out while waiting.
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by dbhana121 View Post
Try removing the number and getting a new one added on. I had the same issue, didn't have access to the old number, kept trying after 1 week intervals, and it removed and i added a new one. Then i added a bank and withdrew after 1 month. Just need persistency and patience
Were you getting the same "Sorry, there's a problem. If you keep seeing this, please contact customer service." when trying to remove the old number?
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by yankee View Post
add a new number. Remove old number, wait 7 days and try. If that does not work, wait 30 more days and try. Log in periodically, browse around and let time out while waiting.
Yes I added several active phone numbers, though the old one keeps giving me an error message on any attempt to remove.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by MAGreen View Post
Were you getting the same "Sorry, there's a problem. If you keep seeing this, please contact customer service." when trying to remove the old number?
Yeah i was getting that same error. What yankee is saying is correct. You have to be patient in removing the old one, wait 1-2 week periods, and keep clicking it when you do attempt it. Then wait a 30 day period, which i did, as i had a bank account to add and confirm the number via text.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

you are doing to much to fast. It looks sketchy. Wait.....then remove....wait.....then test.....then wait more. Could be a few months. If you did not already have heightened security, it could have been a week or so.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

What are you using for IP to log into the paypal?
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by yankee View Post
you are doing to much to fast. It looks sketchy. Wait.....then remove....wait.....then test.....then wait more. Could be a few months. If you did not already have heightened security, it could have been a week or so.
I'll leave it alone for a month I guess and try again.
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Old 03-09-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by bjammin View Post
What are you using for IP to log into the paypal?
No VPN, just a regular IP address at my office. Always used the same IP.
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Old 04-28-2019
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Default Re: Can't Withdraw Money - PayPal account limited over a year old

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Originally Posted by MAGreen View Post
No VPN, just a regular IP address at my office. Always used the same IP.
Hi friend,

I saw your post regarding adding new phone number to PayPal. Have you fixed the problem? :D How long does it take for the waiting period?

I am facing similar problem and hopefully I can get some nice advice from you. Thanks.
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