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  #1  
Old 03-29-2019
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Default Amazon suspension after IP complaint

Hey guys,
On march 15th I received a message from notice-dispute, saying that they received a report from rights of owner that 3 ASIN's I sell are inauthentic.
I didn't reply and on March 22nd my account got deactivated.
I right away sent them an invoice that showing the goods was original and a letter from my lawyer that explaining why it wasn't an IP violation,
in addition I spoke to the brand owner and on March 28th he sent to notice dispute a retraction of the report.
Since my account was suspended I didn't hear anything from notice-dispute and it's been a week already,
anyone here knows what's the procedures now? and if there's anything I can do to expedite the process?

Thanks in advance
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Old 04-05-2019
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Default Re: Amazon suspension after IP complaint

sent email again with different title
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Old 10-09-2019
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Default Re: Amazon suspension after IP complaint

You need to send them an appeal before the due date that they give to you.
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Old 10-12-2019
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Default Re: Amazon suspension after IP complaint

they usually respond within 5 days
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