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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 04-09-2019
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Default Ebay suspended indefinitely

This is the shocking email i recieved from eBay last night.

After reviewing your account, recent activity has raised serious security conserns. As a result, we've taken the following action on your account:
-Your account has been suspended indifinitely.
-your listings have been removed.
You wont be able to use eBay in any way.
We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm-- however unintetionally-- to the eBay community.


The products that i was selling were VeRO, but i had +1000 feedbacks 100% positive so
I really dont see any way im harming the community. Is there any way to get my account reinstated? Should i call them or email them telling that i was a top rated seller with very good feedback history or they dont care? What steps should i follow?
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Old 04-09-2019
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Default Re: Ebay suspended indefinitely

Your account is dead. Learn stealth. Trust me, its a waste of time calling them, but knock yourself out. I called for weeks after my main account was banned.
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Old 04-09-2019
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Default Re: Ebay suspended indefinitely

You wont be able to use eBay in any way. Can you not even buy stuff now?
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Old 04-09-2019
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Default Re: Ebay suspended indefinitely

Quote:
Originally Posted by Parisjen View Post

The products that i was selling were VeRO, but i had +1000 feedbacks 100% positive so
I really dont see any way im harming the community. Is there any way to get my account reinstated? Should i call them or email them telling that i was a top rated seller with very good feedback history or they dont care? What steps should i follow?
You got caught - sadly, even past good performance may not save the account.
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Old 04-10-2019
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Default Re: Ebay suspended indefinitely

"Serious security concerns" ...

Give them a call before abandoning the account and going stealth.

If it was a Vero related ban they would have stated that.
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Old 04-11-2019
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Default Re: Ebay suspended indefinitely

Gave them a call and asked for further information regarding my account. The didnt provide me any information, just kept telling me that i have violated their policy and their decision was final. Couldn't appeal even though email said that i could. What has made me furious is the fact that there were ebay employees that were selling the same item as i did, and they have even threatened me that they are able to compromise my account and i think they did it.
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Old 04-11-2019
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Default Re: Ebay suspended indefinitely

Quote:
Originally Posted by Parisjen View Post
Gave them a call and asked for further information regarding my account. The didnt provide me any information, just kept telling me that i have violated their policy and their decision was final. Couldn't appeal even though email said that i could. What has made me furious is the fact that there were ebay employees that were selling the same item as i did, and they have even threatened me that they are able to compromise my account and i think they did it.
call and ask for a supervisor
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Old 04-11-2019
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Default Re: Ebay suspended indefinitely

Quote:
Originally Posted by Parisjen View Post
Gave them a call and asked for further information regarding my account. The didnt provide me any information, just kept telling me that i have violated their policy and their decision was final. Couldn't appeal even though email said that i could. What has made me furious is the fact that there were ebay employees that were selling the same item as i did, and they have even threatened me that they are able to compromise my account and i think they did it.
No way ? how did they threaten you, through ebay messages ?
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Old 04-11-2019
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Default Re: Ebay suspended indefinitely

Quote:
Originally Posted by ivanicon View Post
call and ask for a supervisor
I kept asking to speak to supervisor or the suspension department, but they told me they can't do that. They only kept telling me that they cant disclose any further information and that the decision was final. It seems that i cant buy or sell anymore. And when i told them i want to close the account, they said is there anything we can do to stop you from leaving eBay. Madness
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Old 04-11-2019
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Default Re: Ebay suspended indefinitely

Quote:
Originally Posted by james_112233 View Post
No way ? how did they threaten you, through ebay messages ?
Well im not sure 100% ,but they claimed to be ebay employees. Since i was selling VeRO items my listing couln't get past 600 items before geting removed. But they could sell more than 5k items per month and their list never gets taken down for selling the same item as i did. I still have their messages in ebay inbox. I told this information to the person i was speaking with, and he told me: don't worry, we review every policy violation and we treat all our customers equally. Guess this is what they call double standarts.
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Old 04-12-2019
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Default Re: Ebay suspended indefinitely

They just did a vero sweep, two of my accounts got 30 day suspension, so will lay low on those for 60 days as far as vero
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