Help with suspended account!!
Hi guys, so im new here and have done some reading around but dont know how to go about this...
I was suspended from Amazon due to buyer complaints. My items are genuine and im authorized to sell them yet I had a "false" IP report issued against me, perhaps from a competitor...
I need some advice on how to deal with this, as my previous POA didnt work and dont want to lose this account..
Hello,
Thank you for your message. We cannot accept your appeal because it does not address the report we received from the rights owner. Please provide the following information so we can process your appeal:
-- Greater detail on the root cause(s) of the issue.
-- Greater detail on the actions you have taken to resolve issues.
-- Greater detail on the steps you have taken to prevent similar issues going forward.
-- Greater detail on why you believe an error has occurred.
Thanks Any help and advice is appreciated!
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