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Old 04-23-2019
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Thumbs down Money held for over 90 days due to inventory inspection. Not suspended.

I have been selling on Amazon for 4 years now. I sell used books. I received an email back in march that they will be inspecting my inventory for counterfeit books (I do not sell counterfeit books.) I have not been paid since January. I have almost 90k on hold. My account is in good standing. I have not been suspended. I can still sell inventory and send inventory in.

Has anyone dealt with this?
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Old 04-23-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Never. I also sell books. this is very nerve wracking! they they list any ASINS in partciular? any customer complaints?
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Old 04-23-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Well, have you contacted them at all?!!
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Old 04-23-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

As long as your products are legit you should have no issue going through the review

I have not seen that type of review yet
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Old 04-23-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

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Originally Posted by walkingupwards View Post
Well, have you contacted them at all?!!
Yes. I have contacted every known contact at Amazon multiple times. I have had to let go of 2 employees due to this so I have tried everything except getting a lawyer. That is my next step.
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Old 04-23-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

That seems like a new type of review. Maybe they placed a rolling reserve on your funds and it has a glitch in the system...

I would write a letter to seller performance aswell as call them to see what’s happening
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Old 04-24-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

I would refrain from using a lawyer to contact amazon as this may result in a full account suspension.
This sounds like a matter of just continuously contacting Amazon.

Did they say in the initial email how long the review would take?
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Old 04-24-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

I agree, at least at this stage stay within Amazon and try working with them until you get some kind of useful update. It could just be they are in the process of doing the review and it's taking longer than normal if there are a lot of books they need to go through.

Based on what I have read here in the past, Amazon is quite thorough with product reviews especially if they suspect "inauthentic" items.
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Old 04-25-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Quote:
Originally Posted by garry9061 View Post
I would refrain from using a lawyer to contact amazon as this may result in a full account suspension.
This sounds like a matter of just continuously contacting Amazon.

Did they say in the initial email how long the review would take?
It was supposed to be done by the end of March. They pulled aside 6 or 7 books for inspection.

Lesson learned- do not put all eggs in one basket. Sell on different venues.
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Old 04-25-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Quote:
Originally Posted by Canadianleaf View Post
Never. I also sell books. this is very nerve wracking! they they list any ASINS in partciular? any customer complaints?
It was books at random. Account is good. Going to switch to merchant fulfilled and diversifying my venues once this is all over. They can't pull books for review if they aren't in the warehouse.
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Old 04-25-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Quote:
Originally Posted by bookseller39 View Post
It was books at random. Account is good. Going to switch to merchant fulfilled and diversifying my venues once this is all over. They can't pull books for review if they aren't in the warehouse.
Yep theyll just suspend you instead.
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Old 04-25-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Quote:
Originally Posted by RustyShackelford View Post
Yep theyll just suspend you instead.
Why would they suspend me because I am merchant fulfilled instead of FBA? It also is not smart of me to be selling on one platform. I need to diversify so I do not have capital held up for over 3 months.
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Old 04-26-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

I fully agree with diversifying your streams of revenue, however changing to merchant fulfilled wont bypass this, they will just suspend you and then look for you to prove authenticity.
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Old 04-26-2019
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Default Re: Money held for over 90 days due to inventory inspection. Not suspended.

Quote:
Originally Posted by bookseller39 View Post
I have been selling on Amazon for 4 years now. I sell used books. I received an email back in march that they will be inspecting my inventory for counterfeit books (I do not sell counterfeit books.) I have not been paid since January. I have almost 90k on hold. My account is in good standing. I have not been suspended. I can still sell inventory and send inventory in.

Has anyone dealt with this?
Welcome to the forum - all the best as you master ghost

90k on hold is too much - best of luck with getting through
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