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  #1  
Old 08-30-2022
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Default Section 3 code of conduct and dropshipping violation

Hi, anybody ran into this?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed.

Why did this happen?
We took this measure due to your violation of Amazonís Seller Policies and Seller Code of Conduct https://sellercentral.amazon.com/gp/help/G1801, and your violation of the Amazon Drop Shipping policy https://sellercentral.amazon.com/gp/help/G201808410.

any chance to get this account back?
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  #2  
Old 08-31-2022
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Default Re: Section 3 code of conduct and dropshipping violation

I've heard of reinstatements in certain cases but the PoA would have to be quite strong. Section 3 is tough.

Where were the items being drop shipped from and was the price markup quite high? Assuming it was a customer who eventually complained?
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Old 08-31-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by luffy999 View Post
Hi, anybody ran into this?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed.

Why did this happen?
We took this measure due to your violation of Amazonís Seller Policies and Seller Code of Conduct https://sellercentral.amazon.com/gp/help/G1801, and your violation of the Amazon Drop Shipping policy https://sellercentral.amazon.com/gp/help/G201808410.

any chance to get this account back?
Did they even bother asking you for docs or anything to get reinstated?
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  #4  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Dropshipping is permitted if done correctly. Which of their (strict) criteria do you think you fell foul of?

Or were you engaging in retail arbitrage where you where getting a retail store to fulfil your orders? If its this then the account is toast.
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Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

What was the category of sales OP?
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  #6  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by rsot View Post
What was the category of sales OP?
Genuine question because I don't know, what has the category got to do with a breach of their dropshipping policy?
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  #7  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by Hank View Post
Genuine question because I don't know, what has the category got to do with a breach of their dropshipping policy?
Very rarely can this breach be overcome but if the category of sales is high risky and susceptible to counterfeit allegations, etc...then this reduces chance to much much lower - simply for clarifcation of OP's circumstance
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Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by rsot View Post
Very rarely can this breach be overcome but if the category of sales is high risky and susceptible to counterfeit allegations, etc...then this reduces chance to much much lower - simply for clarifcation of OP's circumstance
...but what has that got to do with their dropshipping policy, nobody is talking about category restrictions or selling counterfeits.

Indeed, I'm going to stick my neck out and say their dropshipping policy does not vary based upon category unless you have a link to the contrary.
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  #9  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by Hank View Post

Indeed, I'm going to stick my neck out and say their dropshipping policy does not vary based upon category unless you have a link to the contrary.
I don't have a link to contrary - your comment makes sense; understood
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Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

dropshipping by your wholesaler/distributor is fine ,no one expects a retailer to stock every item in store,like lawn mower,air conditioner,tractor!
but taking customer money and ask another retailer to ship for you is not dropshipping,it is retail arbitrage,both Ebay and AMZN frown on such practice
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  #11  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by Hank View Post
Genuine question because I don't know, what has the category got to do with a breach of their dropshipping policy?
could be some categories are popular among retail arbitragers?
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Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Could be that dropshipping of certain times of items is probably considered more risky then others as the goods are never in the hands of the actual seller, i.e. baby items, food, etc...

Anything that could pose a risk of physical harm would be more on the radar then clothing or something along those lines.

The fact the OP hasn't even responded yet isn't very encouraging either lol.
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  #13  
Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Of course this is true, but dropshipping itself is already an added risk
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Old 09-01-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by pointman View Post
Could be that dropshipping of certain times of items is probably considered more risky then others as the goods are never in the hands of the actual seller, i.e. baby items, food, etc...
That's the whole point of dropshipping. It's nothing to do with the goods, it's a breach of their strict criteria/policy.

I'm going to stick my neck out and say it's retail arbitrage.
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Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by SaiJin View Post
Did they even bother asking you for docs or anything to get reinstated?
Not really
They give option to appeal if its an error
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  #16  
Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by pointman View Post
I've heard of reinstatements in certain cases but the PoA would have to be quite strong. Section 3 is tough.

Where were the items being drop shipped from and was the price markup quite high? Assuming it was a customer who eventually complained?
Done from a retail store ( it wasnt walmart, home depot ,or lowes none of the big box )
There was actually no complaints. I am assuming it was linked to a previous account.
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Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by luffy999 View Post
Done from a retail store ( it wasnt walmart, home depot ,or lowes none of the big box )
There was actually no complaints. I am assuming it was linked to a previous account.
Thanks for updating us, that is really good to know.

Out of curiosity, what do you think would've made them link the account, were all the products the exact same as the previous account or something?

Thanks in advance!
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  #18  
Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by luffy999 View Post
Not really
They give option to appeal if its an error
And what are they asking for in the appeal?
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  #19  
Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

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Originally Posted by SaiJin View Post
And what are they asking for in the appeal?
Appeal for the code of conduct (huge list very vague) and dropshipping violation
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  #20  
Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by pointman View Post
Thanks for updating us, that is really good to know.

Out of curiosity, what do you think would've made them link the account, were all the products the exact same as the previous account or something?

Thanks in advance!
The details are different, same IP. The account was running fine for like 4 months and got shutdown after. The previous account had been FBM deactivated for dropshipping , but can still sell FBA. Its sucks that they just decided to link after 4 months...
I saw it coming
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Old 09-02-2022
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Default Re: Section 3 code of conduct and dropshipping violation

Quote:
Originally Posted by luffy999 View Post
The details are different, same IP. The account was running fine for like 4 months and got shutdown after. The previous account had been FBM deactivated for dropshipping , but can still sell FBA. Its sucks that they just decided to link after 4 months...
I saw it coming
That's rough and in the back of all of our minds I'm sure, wish it'd be faster and just get it over with rather then giving hope for 4 months and pulling the rug out from under you.

Live to fight another day though: New Computer, New Phone #, New CC, New Bank Acct, New IP, etc...
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  #22  
Old 09-03-2022
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Default Re: Section 3 code of conduct and dropshipping violation

done from a retail store.
Your buyer could have reported you when he sees the return address of that store,is it Target,Kohl's?
Many small brick and mortar retailers sell on AMZN
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