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  #1  
Old 09-23-2011
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Default Amazon have changed policy re deleted acc.

It seems that Amazon have changed their policy regarding accounts that you cannot log into any longer. They used to allow temporary access to add a bank account after 90 days but they are no longer doing this. They are not responding to emails and seller support is talking about sending a cheque, not good for stealth accounts!! I currently have more than 10 accounts which I cannot log into, some with big balances. Anybody found a way around this?
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Old 09-23-2011
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you might want to change police to policy.....anyways, i have several suspended account and i just check them and I could long in. I had an amazon account suspended in late June with 12k inside and they release the funds, and I was able to long in, and I am pretty sure I still could
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Old 09-23-2011
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SO they are only shipping to the address on the account? Thats bad very bad.. I have an account with a 2k balance thats coming up in a few weeks...

I want my money going to bank not a cheque
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Old 09-23-2011
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yeah I know, it's not looking good...I tried to get the cheque sent to another name and address on one account but so far no luck, they're not replying to emails. Mine are amazon UK accounts but I assume that it's the same in the US as well. I've got over 20,000 US$ owing me spread over multiple accounts.

Last edited by davecolt55; 09-23-2011 at 03:58 PM.
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Default They did this only to my accounts opened with VCCs

I had a couple of accounts they DELETED and I cannot longer have access to any features of the accounts.

How come? These accounts were the ONLY ONES opened and using VCCs on file at the time of Amazon's second time $1.00 authorization.

So sad. Since then I realized temporary and VCCs will only buy you a temporary account.

Amazon charges your card from time to time to see if is still good and not ⊗⊗⊗⊗. VCCs are only good for one time but will not get you beyond 30 or 60 days.

Sad but true.

Own experience.
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Old 09-23-2011
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I just logged into one of my suspended seller account from July and I had full access to all features, including address, banking, checking/savings, and credit card. I have never heard of amazon deleting accounts, nor have I experienced it.

Last edited by JRYAN34; 09-23-2011 at 06:11 PM.
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Quote:
Originally Posted by subzero3001 View Post

Amazon charges your card from time to time to see if is still good and not ⊗⊗⊗⊗. VCCs are only good for one time but will not get you beyond 30 or 60 days.

Own experience.
Dont know if this is true or not, because I have had an account for 6+ months on an account on a VCC and over 90k in sales. If they are going to charge you for anything they would take it directly out of your sales, just like they do for the $39.99 pro merchant services. They would also send you an email for alert that you need to update your credit card.
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Old 09-24-2011
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Is this just for deleted accounts or suspended accounts in general?
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Old 09-24-2011
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I had a suspended account and I could long in and change anything and everything and it was suspended from 4-5 months ago. I dont believe this story.....
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Old 09-25-2011
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only deleted accounts, if you can still log in then you can disburse to a bank account as normal.
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well no **** you cant access deleted accounts.....what causes an account to get deleted?
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Old 09-25-2011
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Same thing with me! They want to send me checks instead! Working on a way to cash the checks though.
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Old 09-26-2011
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how old are your accounts? and what caused them to get deleted instead of suspended?
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it would be possible to cash the cheque but the problem is getting it...they don't seem willing to ship to an address other than the one registered on the account...seller support seem fine with taking a different address and name for that matter but then it gets rejected by the payments department. They're due to abolish cheques here in 2018 so maybe I'll just have to wait!!!!
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Correct me if I am wrong, but deleted accounts are due to if they are linked by address/name, banking info, or ip address, etc.
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So, the prepaid card must be valid all the time when you are selling on amazon?


Good to know.

Quote:
Originally Posted by subzero3001 View Post
I had a couple of accounts they DELETED and I cannot longer have access to any features of the accounts.

How come? These accounts were the ONLY ONES opened and using VCCs on file at the time of Amazon's second time $1.00 authorization.

So sad. Since then I realized temporary and VCCs will only buy you a temporary account.

Amazon charges your card from time to time to see if is still good and not ⊗⊗⊗⊗. VCCs are only good for one time but will not get you beyond 30 or 60 days.

Sad but true.

Own experience.
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How you contact them for account deleted?

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Quote:
Originally Posted by shoot2kill View Post
Same thing with me! They want to send me checks instead! Working on a way to cash the checks though.
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Old 09-26-2011
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Quote:
Originally Posted by incniu View Post
So, the prepaid card must be valid all the time when you are selling on amazon?


Good to know.
Yes I always leave $2 on each of mine!


Quote:
Originally Posted by MichaelW View Post
How you contact them for account deleted?

Thanks
I send emails to:

seller-performance@amazon.com
resolution@amazon.com
payments-funds@amazon.com
merchant-disbursement-inquiry@amazon.com

It will take a while for them to reply so send out emails to each 1-2 times a week.
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Old 09-26-2011
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Excellent - thanks shoot2kill - have 2 accounts with this problem.
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Yes that's right. Amazon sending cheques now! My first deleted acc they gave me access to add bank, now my 2nd check recieved and waiting on my third. They ask name and address to send cheque to, sO far it has been good.. Let's see what happens moving forward.
Anybody got any Uk amazon contacts for deleted accounts?
Why do they never reply?
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Quote:
Originally Posted by davecolt55 View Post
yeah I know, it's not looking good...I tried to get the cheque sent to another name and address on one account but so far no luck, they're not replying to emails. Mine are amazon UK accounts but I assume that it's the same in the US as well. I've got over 20,000 US$ owing me spread over multiple accounts.
They will send to name and address you request. They done this for me on my UK account!
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Old 09-26-2011
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Quote:
Originally Posted by Kickboxerfighter View Post
They will send to name and address you request. They done this for me on my UK account!
Hmm they sent out one check to the address and name I had on file with a GHOST ACCOUNT! I didn't request it nor they asked for what information I wanted on the check. So I can kiss that $800 goodbye!
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