I was suspended for Ip complaints. The funny thing is I was able to contact the brand and get them to agree to remove before I was suspended. The brand contacted Amazon, which Amazon forwarded the email to me, confirming that the brand would like to remove the complaint. This was the email address: notice-dispute@amazon.com. So I went ahead and appealed with screenshots of the email, and the confirmation page said that I will receive a response within 24 hours. It has been over 24 hours now, should I resend the information? Also, any recommendations on which email to send the appeal to?
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Thank you everyone. I was pretty certain that it would be best for me to wait but wasn't sure because it said that I would receive a reply within 24 hours. I will be patient and wait.
I was suspended for Ip complaints. The funny thing is I was able to contact the brand and get them to agree to remove before I was suspended. The brand contacted Amazon, which Amazon forwarded the email to me, confirming that the brand would like to remove the complaint. This was the email address: notice-dispute@amazon.com. So I went ahead and appealed with screenshots of the email, and the confirmation page said that I will receive a response within 24 hours. It has been over 24 hours now, should I resend the information? Also, any recommendations on which email to send the appeal to?
I would wait like 8-10 days if you do not hear nothing then contact the support they pass eventually your concern to the performance team and they answer you
( hopefully)
Last edited by Pedroalva; 04-19-2019 at 12:48 PM.
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I would wait like 8-10 days if you do not hear nothing then contact the support they pass eventually your concern to the performance team and they answer you
( hopefully)
Would you say that it is a bad idea to email the seller performance team with my appeal letter?