One of my amazon accounts is on hold. It's new account (two weeks old) and I've been using the account for selling only.
I sold 4 items and then for the last item I sold I couldn't log into my account to get the shipping info. It says "There was an error with your email/password combination. Please try again." At first I thought I forgot my password but when I tried to reset my password I got an error saying that "We could not find an Amazon.ca or Amazon.com seller account associated with the e-mail address provided." I called Amazon and they said my account is on hold and they will reply within 24 hours.
It's been 4 days and still got no reply. They also said it's my billing information that are missing or incomplete. It is a stealth account with new IP address, new computer, phone and address so I don't think it was linked to any of my other accounts. I used a vcc and my real bank account as a deposit method.
Does anyone experienced something similar?
The complete step-by-step guide to get back to selling today!
but when I called they said the account is on hold. And I haven't done anything suspicious. I sold low risk items and I only sold 4 items. Any help guys?
You can get funds from a deleted account but its a pain. What items were you selling and what value? sometimes you are deleted because you are linked and sometimes its just because you are deemed high risk
Sadly you wont be able to get your funds easily...if at all. Few people have tried e-mailing - success rate is low. It's a big uphill climb for you - sorry to say but it has happened to many of us :(
There is no 100% way that works to get the funds - or if there is, I am not in the know of it.
hmm, I'm pretty sure my account wasn't linked. Also I only sold three different Computer hard drives, which I shipped myself and I know they were all brand new and everything was fine with the orders. What is strange is that I sold only 3 items, around $80 each. That's why I was wondering if all of this could happened because of the vcc I used to verify my amazon account. They said they are trying to verify my billing information. What do you think?
no no no, don't use the real ip, thats the worst possible move you could do
honestly, if you could do it, i would suggest sticking/moving over to ebay since they are much less advanced tech wise, amazon can and will keep looking for vps users and delete them, if you feel like it is worth the risk then I wish you the best of luck
sorry, I don't mean to sound harsh but its the truth
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Overseas users wtih VPS are HIGH on the list of getting accounts deleted.
Stop thinking otherwise.
Please correct me if I'm wrong. How do you know if oversea users are using VPS. It could be US users are using it too! Since it's called VPS, everything should be private.
- I think his acct got deleted because he may used the same IP which has been BANNED on Amz before.
no no no, don't use the real ip, thats the worst possible move you could do
honestly, if you could do it, i would suggest sticking/moving over to ebay since they are much less advanced tech wise, amazon can and will keep looking for vps users and delete them, if you feel like it is worth the risk then I wish you the best of luck
sorry, I don't mean to sound harsh but its the truth
I'm confused. I did a lot of research and read many posts on here that VPS was the way to go as long as you get VPS with multiple static IPs that you can change manually before logging into an account. Are you blaming VPS and saying it's bad just because the OP is using the same IP or is there some other reason not to use it?
Amazon account on hold 
