2 years passed since item sold, Buyer wants return

[patirma]

Hello, this is my first post here. So 2 years passed since i sold the bag on ebay and today buyer texted me that the bag is not real and she will contact ebay about this. I have receipt and bag is real. Should i worry about this, since so much time passed? and what should i text her?

[kk4356]

Hi PayPal guaranty for 180 days.
For eBay i really thing that will not taking that seriously after 2 years.

Just tell her that even if you purchase the bag from any shop no one will give her 2 years to get back in the shop and wont her money back for any reason.

You dont need to worry for that.

[agent006140]

ebay money back guarantee is 30 days,after that you can go to PAYPAL OR YOUR credit card issuer within 180 days.
she is way past 180 days

[WEI]

Just tell her nicely, why is she taking that long to realize that that was ⊗⊗⊗⊗ (as she claimed it to be)
And nope, she can't win this case.

[nickopedia]

If the buyer claims a counterfeit item, AND they paid using a CREDIT CARD via PayPal, it's most certainly possible to open a dispute WELL PAST the 180 day window. In fact, is can be as long as 540 calendar days for VISA/MC and even longer (years) for AMEX users.

VISA/MC/DISC/AMEX have their own charge back rules, and they are a lot more liberal than PayPal. Chargebacks have nothing to do with PayPal, so if the customer initiates a dispute with their member bank.

As far as eBay is concerned, they are unlikely to do much of anything after two years, though. Just kindly explain to this lady that after 2 years there is nothing you really can do about the situation and call it a day.

[treysupreme]

If she disputes it with her CC, even if her CC allows it this far gone, it won't have anything to do with you. PayPal wouldn't even notify you I'd bet.

I had a buyer from 2013 complain about an electronics item not working around this time last year. 5 year old device and they wanted to complain. Some people don't understand how the world works.

[digirally]

eBay doesn't even give you an option to do that after 30 days. The dispute button disappears after 30 days.

[nickopedia]

Originally Posted by digirally

eBay doesn't even give you an option to do that after 30 days. The dispute button disappears after 30 days.

This is not true. I've had returns/disputes on eBay well past 30 days.

[WEI]

Originally Posted by digirally

eBay doesn't even give you an option to do that after 30 days. The dispute button disappears after 30 days.

Yea, true. You cannot do that in their site, there's no option to file complaint/dispute after that 30 days period. BUT, you can always call them, and file your complaint. Most especially if they pay via paypal, they can dispute the transaction there easily.

[rsot]

2 years is hella long - you should be able to fight this off easy I'd estimate.

Welcome to the forum - all the best as you master stealth

[patirma]

Thanks for replies. I thought that too.

[agent006140]

knowing Ebay,it will refuse to do anything for your buyer,Ebay is a fleamarket,MBG money back guarantee is only good for 30 days,many sellers sell used items,if Ebay sides with the buyer for an item bought 2 years ago,no seller would want to sell on EBAY.
Paypal will also stick to its rule,or rather Paypal robot will.
so her only recourse is her cc issuer,if she can file the transaction,but I doubt her cc issuer will approve.
Some cc issuers do have buyer protection,like AMEX gold/platinum cards,but not sure it goes back 2 years.
Or if it is something pricey she won in an antique auction/dealer like Soethby or Christie and it turns out to be a counterfeit and can prove it,

[yankee]

I personally would not respond at all.

[Play]

If it comes down to a chargeback, be calm and collective and defend it to the best of your ability. Anything and everything you can do to prove you're right and the buyer is wrong, send it over to PayPal to review.

Other than that, nothing else you can do.

In future, avoid selling anything expensive and designer on eBay. This is bound to happen.

[CAPH]

Buyer is a girl. Women change their mind for almost everything and Everytime. Or maybe she got divorced and need some extra money XDXDXDXD

[agent006140]

Originally Posted by CAPH

Buyer is a girl. Women change their mind for almost everything and Everytime. Or maybe she got divorced and need some extra money XDXDXDXD

This would be a case of buyer remorse,we either get tired of it,need money,lost our job etc.
also unless she can prove it is a knockoff,which should be destroyed not returned,else she would have to return it in the same condition,and 2 years have past.
There is a site which would verify authenticity,buyers usually ask the site to review before or after purchase,not sure if a cc issuer would accept its words.
designer items are controversial on Ebay,be it handbag,t shirts,hoodies,jewelry.
someone just asked me to sell Guerlain jicky perfume,I did some research and decline.
if OP loses the chargeback,she will not get her bag back,her payment would be returned to buyer and pays $20 chargeback fee

[treysupreme]

Originally Posted by CAPH

Buyer is a girl. Women change their mind for almost everything and Everytime. Or maybe she got divorced and need some extra money XDXDXDXD

Bro this is 2019. Don't assume anyone's gender.

[bjammin]

Originally Posted by yankee

I personally would not respond at all.

Same here. I would not worry about this. 2 years is a far stretch

[james13v]

Originally Posted by treysupreme

Bro this is 2019. Don't assume anyone's gender.

Considering the OP called HER a SHE. umm. Yeah.

[treysupreme]

Originally Posted by james13v

Considering the OP called HER a SHE. umm. Yeah.

I was mocking the current political climate.

[xradiatorman]

ask why so long no one retursn after that long should have said something in a timely manner

[@NasterXchange]

Originally Posted by treysupreme

Bro this is 2019. Don't assume anyone's gender.

:D



Buyer wont be able to open a dispute now.
I would rather ignore this message.