Re: Federal agent customer Quote:
Originally Posted by walkingupwards Did the agents show up without a warrant asking for clients' info? | No, there was no warrant or subpoena. The agents were there to ask us about a client server in our datacenter that was "supposedly" hosting something they were concerned about. Most of the time they would follow-up with actual paperwork that we could act on, otherwise we could not without being in potential violation of our ToS/AUP with the customer.
Under ordinary circumstances, you are never required to talk to LE or the feds if you choose not to. That said, many commercial entities do cooperate if there is a pending case within the limits of the law.
As a hosting provider, the vast majority of abuse cases involve UCE (spam) and DMCA (infringing content) claims.
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